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Sales Transaction Support Representative

Lenovo (Slovakia) s.r.o.

Information about the position

  • Place of work: Landererova 12, Bratislava
  • Basic wage component (gross) and other rewards: 1 250 EUR/monthBase gross monthly salary from minimum 1250 EUR and above, depending on experience + variable part 12% of your annual earnings
  • Contract type: full-time

Job description, responsibilities and duties

The Sales Transaction Support Representative (STSR) is within Lenovo’s DCG Transaction Support Services organization. The STSR will provide presales and maintenance support to Lenovo Sales Reps and Business Partner Reps (BP Reps) in support of customers. Through cross functional, integrated service solution execution, this candidate will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages. This position is dedicated to meeting the expectations of internal and external customers.

Responsibilities include:

• Contract Creation/Maintenance/Renewals/Registration
• Validation of terms and conditions
• Proposal and Price Quotes Creation
• Solution Design / Configuration
• SOW Preparation
• Audit ready documentation creation and storage maintenance

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

The Sales Transaction Support Representative will have excellent contract language / creation background, teaming skills, quality improvement, and organization skills. We need somebody who will be able to demonstrate the ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.

Other requirements included:

• 1+ years of contract administration experience
• Strong PC Background (Word, Excel, etc)
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor and document data
• Strong written and verbal English communication skills
• Exceptional interpersonal and relationship management skills
• Facilitation and collaboration skills
• Flexibility to work in an fast-paced environment and manage multiple concurrent tasks / projects / priorities

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Brief description of the company

Lenovo is an innovative, international technology company formed as a result of the acquisition by the Lenovo Group of the IBM Personal Computing Division.

As a global leader in the PC market, we develop, manufacture and market cutting-edge, reliable, high-quality PC products and value-added professional services that provide customers around the world with smarter ways to be productive and competitive.

We base our success on our customers achieving their goals: productivity in business and enhancement of personal life.

Number of employees

500-999 employees

Company address

Lenovo s.r.o.
Landererova 12, Lenovo Slovakia, Lenovo Slovakia, Lenovo Slovakia
81109 Bratislava
http://www.lenovo.sk