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Service Connect Business Analyst- Customer Facing

Lenovo (Slovakia) s.r.o.

Information about the position

  • Place of work: Landererova 12, Bratislava
  • Basic wage component (gross) and other rewards: 1 500 EUR/monthBase gross monthly salary from minimum 1500 EUR and above, depending on experience + variable part
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

Service-led transformation is the enabler on our journey to become the leader and enabler of Intelligent Transformation. Lenovo Services offer a comprehensive portfolio of services and solutions that enables our customers to achieve their goals in an ever-changing environment.

In this role, you will be reporting to Director of Business Process Engineering and BTIT tools based in the US.

• Own and drive customer on-boarding projects to completion
• Communicate with customer personnel to ensure they understand the data they are seeing, answering their questions, and ensuring their success
• Perform complex data analysis to discover information and trends, which will be used to make smarter decisions on delivering products and services to our customers
• Work as a bridge from the customer to our BTIT teams to represent the customer needs in our platform development sessions
• Apply data mining techniques and perform statistical analysis, to solve real world business problems impacting sales productivity

Employee perks, benefits

What Lenovo can offer You:
• An open and stimulating environment within one of the most forward-thinking IT companies
• Opportunities for career development & growth
• Access to trainings for personal development
• An international team with a high focus on Gender Diversity
• Attractive compensation package and Performance based rewards

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Position Requirements:
Bachelor’s Degree or equivalent.
• 3-5 years’ experience with business analytics and reporting supporting a Sales or Sales Operations environment is preferred.
• Experience with presenting data in a customer facing environment is preferred
• Ability to communicate fluently in English.
• Experience working with a variety of information systems and data files
• Self-starter and able to work independently
• Strong organizational and communication skills, the ability to work in a collaborative environment, and a desire to improve skills are essential
• Ability to quickly adjust to change, learn new tools and rapidly course correct


Brief description of the company

Lenovo is an innovative, international technology company formed as a result of the acquisition by the Lenovo Group of the IBM Personal Computing Division.

As a global leader in the PC market, we develop, manufacture and market cutting-edge, reliable, high-quality PC products and value-added professional services that provide customers around the world with smarter ways to be productive and competitive.

We base our success on our customers achieving their goals: productivity in business and enhancement of personal life.

Number of employees

500-999 employees

Company address

Lenovo s.r.o.
Landererova 12, Lenovo Slovakia, Lenovo Slovakia, Lenovo Slovakia
81109 Bratislava