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Technical Support Interm

Lenovo (Slovakia) s.r.o.

Information about the position

  • Place of work: Landererova, Bratislava
  • Basic wage component (gross) and other rewards: 4,5 EUR/hourThis is a paid internship. 20 hours/ week (4,5 EUR /hour)
  • Contract type: part-time

Job description, responsibilities and duties

We are looking for an Internship Student or Fresh Graduate to join Lenovo as a Technical Support intern!

Do you want to get hands on experience in IT area while working in one of the leading technology companies in the world? Then we have a unique opportunity for you where you can put your knowledge into practice and learn from Lenovo's experienced technicians while working on real life tasks.

In this role you will support our EMEA Level 2 Technical Support Engineers who provide post sales support to Lenovo customers, business partners and service partners in managing customer complaints, technical escalations and critical situations as part of overall Warranty Service provision for Lenovo EMEA customers.

You will have opportunity to:

- Learn how to provide advanced Technical support for Lenovo customers.
- Work directly with Account teams and Customers to identify and replicate technical issues.
- Ensure professional and timely communication with Lenovo customers to secure their issue is being understood, worked out and fixed.

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Prior experience in IT area is advantage(study or internship) but not mandatory
• English language – B2 ( both written and verbal)
• Organized person with attention to detail
• Proactive team player with positive approach
• Open minded person willing to learn new things
• Knowledge of MS Excel

Advertiser

Brief description of the company

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.

Number of employees

500-999 employees

Company address

Lenovo s.r.o.
Landererova 12, Lenovo Slovakia, Lenovo Slovakia, Lenovo Slovakia
81109 Bratislava
http://www.lenovo.sk