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Logistic Customer Service Specialist

Lenovo (Slovakia) s.r.o.

Information about the position

  • Place of work: Landererova 12, Bratislava
  • Basic wage component (gross) and other rewards: Base gross monthly salary from 1400 EUR, depending on experience + variable part
  • Contract type: full-time

Job description, responsibilities and duties

This is a key role for the success of the Global Logistics Operations. The position requires working with our managing vendor and our key Logistics Services Providers (LSP) whilst providing support and guidance to our extended Lenovo organizations of Customer Fulfillment and Country Sales Teams. This operational role focuses on delivery of customer orders to across EMEA. A further dimension is compliance to all Customs & Foreign trade legislation.

From internal communication point of view this position is on a daily basis in contact with the Customer fulfillment team and OCR team from all EMEA regions. They provide the information’s about the deliveries and managed the critical situation with late deliverers. This position has a external contact with carriers and logistic suppliers. Clear and concise communication skills. Good level of analytical and problem solving skills

1. Daily liaison with the Managing Vendor and LSP’s to achieve a Quality Delivery, on time to an agreed service level and cost.

2. Be the center of competence and subject matter expert for Logistics Processes into the region. Maintain accurate and current documentation

3. Provide weekly Metrics on all key indicators and conduct root-cause analysis of late deliveries

4. Management of critical orders in regions

5. Implementation of new LSPs, routes, new logistics solutions

Basic wage component (gross) and other rewards

Base gross monthly salary from 1400 EUR, depending on experience + variable part

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

- Preferred Experience: At least 3 years in Logistic
- Strong Problem Solving skills
- Analytical skills
- Fluent English is a must (any other languages are advantage)


Brief description of the company

Lenovo is a global company with executive offices in Raleigh, North Carolina, USA, Beijing, China, and Singapore. Its principal operations are in Beijing, China, and Raleigh, North Carolina, USA, with an enterprise sales organization worldwide. The company employs more than 60,000 people worldwide.

We have a unique combination of people, technology and vision to bring something new to the market and the world.
We make the technology tools that allow millions of customers to do more and do it better.
And we have a unique mindset that’s different from any other major company in the world.

As a global leader in the PC market, we develop, manufacture and market cutting-edge, reliable, high-quality products and value-added professional services that provide customers around the world with smarter ways to be productive and competitive. Lenovo strives to be a new world company that makes award-winning products for our customers. We design innovative and exciting products and services to meet our customers’ needs.

Lenovo is strengthening customer and partner relationships, building brand awareness, and demonstrating the capabilities of our products and services by sponsoring organizations that share our corporate values and are pioneering innovators within their field.

Lenovo must attract and retain the best people in the world - individuals who are diverse, flexible, highly skilled and motivated; who understand how their work contributes to the company and its culture, and who demonstrate dedication to their customers - both internally and externally. We support team spirit but also encourage individual development. We are creating a culture where people achieve their highest potential and deliver extraordinary results.

If this sounds appealing to you, do not hesitate and apply for a job with us now! We would love to talk to you!

Number of employees

500-999 employees

Company address

Lenovo s.r.o.
Landererova 12
811 09 Bratislava