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Business Support Agent with Spanish (KONE Business Services)

KONE Business Services

Information about the position

  • Place of work: Tomášikova, Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 250 EUR/monthThe salary will be further agreed upon based on your experience.
  • Start date: flexible
  • Contract type: full-time

Job description, responsibilities and duties

As a Business support agent you will work closely with your colleagues abroad helping them to administratively support their business process (from contract creation up to the billing part). In this way you can have a great impact on the quality of our KONE brand and processes in front of our customers and thus help to improve the flow of urban life in the world.

What would be your daily responsibilities?

- Creating customer accounts and responding to internal requests
- Administrating and modifying important contracts (in SAP)
- Managing master data and analyzing potential errors (in MS Excel)
- Supporting billing/invoicing process to ensure end-to-end process
- Providing back-reporting and quality checks
- Attending meetings and calls, teamwork

Employee perks, benefits

What do we offer?

We offer you the basic salary starting from 1250 EUR/gross, but the final compensation will be agreed with regard to your experience.

Apart from the strong support in your induction and training, ability to work with great team leaders and colleagues, we also offer you the following benefits:

- Finnish working culture with strong history and innovative spirit
- Job rotation opportunities (career growth support)
- Interesting language learning budget (courses)
- Regular soft & hard skills training available for you
- Cafeteria - Online Benefit portal (different brands/partners to shop)
- Annual Performance Bonus
- Extra vacation day & Sick days (incl. extra Covid vaccine days-off)
- Multisport card support & Pasienky swimming pool entries
- Hybrid Way of Work (40% office, 60 % home office per month)

Information about the selection process

If you are interested, please, apply below and we will be happy to review your CV.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Spanish - Upper intermediate (B2) and English - Intermediate (B1)

The position is suitable for a fresh graduate


Personality requirements and skills

What do you need to be successful at this role?

- Motivation to learn & grow within Data-driven environment
- MS Office package knowledge (MS Excel - intermediate), SAP knowledge would be beneficial
- English language - min. B1/B2 level (daily use)
- Spanish language on an advanced level (from B2 level up)
- Precision and eye for detail, analytical thinking
- Problem-solving skills, customer focus
- Positive mindset and team spirit
- Focus on improvement, open to new ideas


Brief description of the company

KONE opened its Business Services Center in Bratislava in 2006 and since then it has been continuously growing and developing. It’s been a long journey from a small office to an established center with almost 350 employees from over 25 countries. And although we are very proud to be international, you will still experience a strong scandinavian touch to our work culture with flat hierarchy, straightforward communication, strong work-life balance and highly valued initiative and improvement.

Number of employees

250-499 employees