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Business Support Agent with German (KONE Business Services)

KONE Business Services

Information about the position

  • Place of work: Tomášikova, Bratislava
  • Basic wage component (gross) and other rewards: 1 250 EUR/monthThe salary may be adjusted to your previous experience.
  • Start date: flexible
  • Contract type: full-time

Job description, responsibilities and duties

As a Business support agent you will work closely with our KONE branches abroad helping them to administratively support their business process (especially the contract process). In this way you can have a great impact on the quality of our brand and processes in front of our customers and thus help to improve the flow of urban life in the world.

What would be your daily responsibilities?

- Responding to internal requests and supporting teams abroad
- Administrating and modifying important contracts in SAP
- Taking care of billing/invoicing process
- Managing and analyzing data in MS Excel
- Providing basic reporting and quality checks
- Attending meetings and calls
- Back office support

Employee perks, benefits

We offer you the basic salary starting from 1250 EUR/gross, but the final compensation will be agreed with regard to your experience.

Apart from the strong support in your induction and training, ability to work with great team leaders and colleagues, we also offer you the following benefits:

- International working environment (over 25 nationalities in house):
- Finnish working culture with strong tradition and innovative spirit
- Job rotation opportunities (career growth support)
- Interesting language learning budget (courses)
- Regular soft & hard skills trainings available for you
- Cafeteria - Online Benefit portal (different brands/partners to shop)
- Annual Performance Bonus
- Extra vacation day & Sick days (incl. extra Covid vaccine days-off)
- Multisport card support & additional Pasienky swimming pool & Fitness entries
- Hybrid working policy

Information about the selection process

If you are interested, please, apply for this role with your CV attached.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1) and German - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

What do you need to be successful in this role?

- Motivation to learn and grow within data-driven and dynamic environment
- MS Office package knowledge (MS Excel - intermediate)
- SAP knowledge would be beneficial, but not obligatory
- English language - min. B1 level
- German language - min. B2 level (reading, writing)
- Precision and eye for detail
- Problem-solving & analytical skills
- Positive mindset and team spirit
- Focus on improvement, open to new ideas


Brief description of the company

KONE opened its Business Services Center in Bratislava in 2006 and since then it has been continuously growing and developing. It’s been a long journey from a small office to an established center with almost 350 employees from over 25 countries. And although we are very proud to be international, you will still experience a strong scandinavian touch to our work culture with flat hierarchy, straightforward communication, strong work-life balance and highly valued initiative and improvement.

Number of employees

250-499 employees