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Shell - Project Coordinator (CRM/Loyalty)

ISG, spol. s r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 2 000 EUR/month
  • Start date: 01.01.2022
  • Contract type: full-time

Job description, responsibilities and duties

As the Project Coordinator (implementation of a new loyalty/crm programme), you will closely cooperate with Marketing and CRM teams in both Slovakia and Czech republic. IT, Finance, Contracting & Procurmeent will belong to your main stakeholders too.
Also, you will work with the regional & global CRM teams and with Loyalty Project Management.
Externally, you will be collaborating with partners for card production, data capturing companies, payment partners, retailers.

These will be some of your main tasks:

- Responsiblity for end-to-end project delivery and local implementation – active cooperation with different departments (global, cluster, local, external and internal)
- New functionality testing, production validation, test coordination
- Coordinating roll-out & transition activities
- System maintenance – uploading and updating the data, system update and setup,
- Supporting POS loyalty functionality, monitoring and resolving defects, issues in cooperation with IT team
- Daily reports & fraud control
- Coordination of legal compliance, cooperation with finance, tax and legal department
- Communication with newtork partners (own sites and franchises)
- Training preparation
- CRM development help including small technical setup as well as marketing part (pictures, tests, work with agency)

Employee perks, benefits

- Exciting opportunity to support successful team of a market leading company
- Close collaboration with business partners in Slovakia, but also with international teams abroad
- Opportunity to utilize you excellent communication & analytical skills and the knowledge of English in a multilingual environment
- Opportunity to work in a mostly home-office based setup
- Excellent opportunities for further professional growth
- Appropriate remuneration package - base monthly salary for this position starts from app € 2000 Eur per month, where bonus is also a part of the remunaration package

Information about the selection process

If this seems to be a nice enough challenge and you see the potential for your future development here, please feel free to apply for the position by sending us your CV (exclusively in English) and a short motivational letter (stating also the possible time of start and desired remuneration level) via e-mail to "".
Please state the reference number of the postion "PML1".

Company on whose behalf the position is being filled

Other unlisted areas

With more than 46,000 sites in around 80 countries, Shell is the world’s largest mobility retailer and one of the largest single-branded retailers of any kind on the planet.
In order to strengthen the Marketing & CRM team in Bratislava and Prague headquarters, we are seeking for a new, ambitios candidate (m/f/d) for the project role of a

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Marketing, Economics, IT

Language skills

English - Advanced (C1)

Experience in the position/sector


Number of years of experience


Personality requirements and skills

- Project management and delivery skills
- Excellent communication skills, open, proactive and supportive personality with focus on delivery and ability to perform multitasking activities
- Excellent analytical skills; accuracy
- Understanding of digitalization, new system implementation
- Demonstrable competence in Stakeholder Management
- Fluent English, native Slovakian/ Czech
- MS Office knowledge - Excel, Word, PowerPoint


Brief description of the company

HR Consulting, Recruitment, Executive Seach, HR Development

Number of employees

3-4 employees