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Head of Fulfillment Centre

Ing. Igor Styk DOMOV

Information about the position

  • Place of work: Sharq, Kuwait City, Kuwait
  • Basic wage component (gross) and other rewards: 9 000 EUR/monthSalary package details to be disclosed to shortlisted candidates
  • Start date: Upon Agreement
  • Contract type: full-time

Job description, responsibilities and duties

The job posting has been published for the company : Alghanim Industries, Al Hamra Tower, 71st Floor Block 8, Kuwait


• Overall leader for e-commerce fulfilment center for multiple businesses and multiple brands
• Responsible for recruiting, training, and managing a high-performance team focused on quick and high-quality service to customers
• Setup and manage systems, facilities, and processes for e-commerce fulfilment center
• Manage the day-to-day warehousing and distribution operations of the fulfilment center
• Implement and manage first mile, middle mile and last mile solution
• Engage, select and deliver the contractual agreements with all last mile delivery providers, delivery SLAs and customer experience
• Manage and report operations and customer experience KPI’s to all stakeholders
• Develop and maintain detailed project plans and timelines to ensure a quality experience on large and small-scale projects
• Build relations and collaborate with cross functional teams, suppliers, and support services to ensure smooth functioning of the operations
• Setup and manage in-store fulfilment operation flow and process and ensure alignment with all partners (ensure end-to end visibility into inventory and customer orders)
• Manage order consolidation, cross docking, packaging, branding process and last mile delivery ensuring high-level of accuracy and excellent customer experience
• Identify and onboard existing and new partners and support regional expansion by coordinating with internal and external operational parties
• Understand the current system's capabilities and limitations, and continuously implement improvements for systems and processes
• Resource planning to minimize costs and meet service level agreement (SLA) requirements

Employee perks, benefits

• A very competitive package reflecting your seniority, knowledge/experience and added value to the business
• Annual Bonus
• SALARY & BONUS ARE INCOME TAX FREE
• Car allowance (income tax free)
• A full relocation package
• Annual flights for you and your family members
• Access to training and personal development
• Health insurance for you and your family members

Information about the selection process

PLEASE FEEL REACH OUT FOR A COMPLETELY CONFIDENTIAL DISCUSSION.

MIGHT THIS ROLE NOT SUIT YOU, WE WOULD BE IMMENSELY GRATEFULL TO YOU FOR SHARING THIS POST WITH YOUR FRIENDS AND COLLEAGUES. THANK YOU.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Economics/Engineering/Technical Sciencies/HR/Business/Management/Trade

Language skills

English - Proficiency (C2)

Other knowledge

Microsoft Word - Advanced
Microsoft Excel - Advanced
Microsoft PowerPoint - Advanced
Oracle - Advanced
SAP Extended Warehouse Management (EWM) - Advanced

Driving licence

B

Experience in the position/sector

3

Number of years of experience

10

Personality requirements and skills

• Master’s degree, ideally with major in supply chain management, business, technical sciences and engineering
• 7-10 years of work experience with fulfilment/warehouse management
• 2-3 years of leading fulfilment/transportation/warehousing operation with P&L responsibility
• Outstanding people leadership skills
• Proven track of creating and leading highly performing and motivated teams
• Strong entrepreneurial and hands-on way of working
• Start-up experience will be beneficial
• Able to execute work fast independently and in a team
• Goal-oriented and customer-centric
• Strong sense of responsibility and accountability
• Strong analytical skills
• Open and creative mindset
• Embracing change and new challenges
• Excellent written and verbal communication skills in English

Advertiser

Brief description of the company

Výroba a predaj stolov a stoličiek

Number of employees

10-19 employees