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Knowledge Manager for Non-Financial Risk Department

ING Hubs Slovakia

Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 2 301 EUR/month
  • Start date: asap
  • Contract type: full-time

Job description, responsibilities and duties

You as Knowledge Manager; whose primary responsibility is to build the knowledge and craftsmanship of our teams responsible for operational controls in areas of Non-Financial Risk. You will lead, create, coordinate and execute learning and development strategy for people working in this area, with focus primarily on creating and maintaining functional and technical expertise, but also on their personal development and engagement. As part of your role you will also deliver some of the training sessions yourself.

You will be working closely with local management team, partners and stakeholders in various units of ING across the globe, and ING Hubs Slovakia Learning & Development team.

You will analyse learning needs across all teams of Operational Control and perform regular reviews of skill requirements

#Job Description:#
- Create learning development tree for the domain both for expertise (Non-Financial Risk) as well as behavioural competencies (soft skills)
- Deliver trainings as needed for each block of the development journey, both as a part of onboarding and as continuous personal development
- Position all staff on stage of the development journey, continually monitor their position and progress
- Liaise with Learning & Development team community and external providers to provide in-house and external trainings as needed.
- Coordinate with other HUBs locations to deliver consistent development programs and exploit and share learning of the others.
- Coordinate and provide support to local line managers and local Learning & Development activities
- Seek out and implement any additional activities to promote high staff engagement.
- Develop and implement a means to test understanding and applications of learnings

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- Minimum of 3 years of relevant work experience in area of Knowledge management, Talent development, Learning & Development, professional trainer or consultant in HR Learning & Development field
- Good communication, networking and coordinating skills
- Experience of supporting a large team of individuals

Your advantage will be if you also have one of the following:
- Experience with work in a multi-national, complex and dynamic organisation
- People management experience
- Experience with assessment center techniques and tools
- Teaching / training background (of business professionals)
- NFR knowledge


Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

1000 and more employees