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Client Migration Manager with Romanian

ING Hubs Slovakia

Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 1 895 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
  • Start date: asap
  • Contract type: full-time

Job description, responsibilities and duties

The client Migration Team is working on an integral communication approach, impact analyses and execution of client migrations projects.
As a client migration manager, you are responsible for the planning and execution of client migration activities for international (large) Corporate Clients within the transaction service area. You will be the single point of contact for the client during the migration activities. Client migrations are impacting clients with their use of e.g. payment initiation products, account reporting and channels. The Client migration manager has a good understanding of the payments market, the ING IT landscape, has great consulting skills and has a client centric approach. In this position you are part of a multidisciplinary team and you work closely with the tribes and ING branches within the ING network.

Your Work environment
You will be working in an international context. You will be working in a team that is driving the client migrations. You will liaise with stakeholders within Transaction Services (TS) customer journey experts in the tribes, Sales, account management, client services and IT in an international environment. Communication is in English.

Who are we looking for?
We are looking for a collaborator/consultant with good communication and documenting skills and with a positive, critical and proactive attitude. You are a team player and able to operate independently and you effectively manage relations with stakeholders and (large) Corporate Clients.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and Romanian - Upper intermediate (B2)

Personality requirements and skills

- Advanced knowledge of English and Romanian language
- 5+ years of work experience in relevant roles in client centric environment
- Affinity with ERP systems and good knowledge of MS Excel and MS Access
- Strong analytical skills, Attention to details
- Persuasive, knows how to convince people and able to deal with resistance
- Good organizational skills with the ability to co-ordinate and prioritize work;
- Ability to operate individually but in a team as well.

Advertiser

Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

1000 and more employees

Contact

Contact person: ING Hubs Slovakia, HR team
E-mail: send CV