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Technical Support Coordinator with Hungarian

Infosys (Czech Republic) Limited s.r.o.

Information about the position

  • Place of work: Vlněna, Dornych, Brno-střed-Trnitá, Czechia
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

RESPONSIBILITIES:
• Provide support for one of the globally well-known companies
• Your “customers” will be employees of our clients
• Perform a remote troubleshooting through diagnostic techniques and pertinent questions
• Support, guidance and administration of the diverse technical issues
• Redirect unresolved issues to the next level of support personnel

REQUIREMENTS:
• Upper-intermediate (at least B2>) level of English (both spoken and written), our major company language
• Advanced (at least C1>) level of Hungarian (both spoken and written)
• Experience in customer support
• Interest in IT
• Willingness to learn and develop
• Good communication and problem-solving skills

Employee perks, benefits

• Organized training during the first weeks
• Performance bonus
• Meal vouchers
• Multisport card
• Language courses
• 25 days of leave
• Modern offices in the center of Brno, 2nd largest city of Czech Republic
• Relocation Support (Initial Accommodation for 2 weeks)
• Expat Assistance Services for new joiners
• Modern offices in the center of Brno, 2nd largest city of the Czech Republic

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and Hungarian - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

Infosys is a global leader in the next-generation digital services and consulting.
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis

Number of employees

500-999 employees

Company address

Infosys BPO s.r.o.
Vlnena 526/1
602 00 Brno
Czech Republic
http://www.infosys.com