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Technical Support Coordinator with French

Infosys (Czech Republic) Limited s.r.o.

Information about the position

  • Place of work: Vlněna, Dornych, Brno-střed-Trnitá, Czechia
  • Contract type: full-time

Job description, responsibilities and duties

RESPONSIBILITIES:
• Provide support for one of the globally well-known companies;
• Your “customers” will be employees of our clients;
• Perform a remote troubleshooting through diagnostic techniques and pertinent questions;
• Support, guidance and administration of the diverse technical issues;
• Redirect unresolved issues to the next level of support personnel.

REQUIREMENTS:
• Upper-intermediate (at least B2>) level of English (both spoken and written), our major company language
• Upper-intermediate (at least B2>) level of French (both spoken and written)
• Experience in customer support
• Interest in IT
• Willingness to learn and develop
• Good communication and problem-solving skills

Employee perks, benefits

WE OFFER:
• Organized training during the first weeks
• Performance bonus
• Meal vouchers
• Multisport card
• Language courses
• 25 days of leave
• New offices in the center of Brno, 2nd largest city of Czech Republic
• Relocation Support (Initial Accommodation for 2 weeks)
• Expat Assistance Services for new joiners

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

French - Upper intermediate (B2) and English - Upper intermediate (B2)

Advertiser

Brief description of the company

Infosys is a global leader in the next-generation digital services and consulting.
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis

Number of employees

500-999 employees

Company address

Infosys BPO s.r.o.
Vlněna 1
60200 Brno
Czech Republic
http://www.infosys.com