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Customer Service Representative

IEE Sensing Slovakia s.r.o.

Information about the position

  • Place of work: Industrial Park Velka Ida, E571, Veľká Ida
  • Basic wage component (gross) and other rewards: 1 150 EUR/monthThe final salary will be defined based on the candidate´s experience and seniority.
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

- receive and control new customer orders and scheduling agreements
- check sales contract concurrence
- check order availability in SAP
- to be main contact for a defined number of the customers
- inform customers about deliveries
- create and control the invoices(credit/debit notes) to the customers
- monitor and escalate volatility of the demand
- negotiate with the customers about the special requirements
- create the deliveries for the customers on time
- create intercompany deliveries to replenish IEE warehouse
- co-ordinate the shipments and pick-ups with the shipping department
- participate on the change requests;change management meetings
- prepare the analysis and reports on demand
- participate on supply chain meetings

Employee perks, benefits

Bonus system:
- yearly bonus
- seniority bonus

Additional benefits system:
- vacations and days off above law
- Travel compensation up to 50% (Eurobus)
- bonus for candidate recommendation
- contribution to III. pillar (DDS)
- company canteen/meal allowance

Training system:
- integration training plan
- internal and external trainings
- language courses

- HO
- discounts for employees in selected stores

Information about the selection process

In case that our job offer is interesting for you and you fulfill our requirements, please send us your CV.
Thank you for your interest, we will contact only candidates that fulfilled mentioned requirements.
The chosen candidates will be contacted for interview that will be proceed in English language.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Office - Advanced
SAP - Basic

Number of years of experience


Personality requirements and skills

- active English
- experiences with purchasing, production planning of customer service is strongly asset
- basic knowledge of Logistics processes
- experiences with SAP is advantage
- stress resistance
- strong communication skills


Brief description of the company

At IEE we’re dynamic, motivated, and solution-oriented. We're proud of our heritage but, at the same time, very focused on the future. We want to make a difference and we'll respect and value your contribution.
Joining our team means:
• developing new ideas, looking at things from a different perspective and daring to change the status quo
• co-operating respectfully, honestly and truthfully
• working towards a common goal

Number of employees

500-999 employees


Contact person: Lucia Laczkó, PhD.
Tel.: +421553272402
E-mail: send CV