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Transaction Coordinator


Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 400 EUR/monthOffered salary depends on candidate's experience.
  • Contract type: full-time

Job description, responsibilities and duties

Key responsibilities include:
The scope of Global Loaner and Trial Coordinator role main tasks include but are not limited to:
• Establishing and maintaining strong relationships with local and global stakeholders
• Ensuring the delivery of agreed service within the limits set by policy and/or GEO/Global organization guidance.
• Working on request which are submitted in our main tool GLTAMT (Maximo).
• Performing all checks and ensuring transactions are within process guidelines
• Supporting related global projects in local conditions (scope changes, Global CIO initiatives, participating in compliance projects etc.)
• Working with IBM internal organizations to ensure planned tasks will be performed (e.g. orders will be placed etc.).
• Coordinating return process of loan/failed trial assets w/ Geodis (logistic partner).
• Establishing, that loaned / trialed assets will be installed w/ help of TSS
• Delivering on all major GLT EMEA KPIs
• Escalation process for impact
• Supporting ongoing audits

Required Professional and Technical Expertise:
• English: Fluent.
• French: Basics/Advanced (B1-C2) is an advantage
• Excellent communication skills and client facing skills.
• Must be creative with issue resolution.
• Ability to understand the requirement/problem and seek for solution.
• Team Player with an ability to cooperate within and across teams and work in a dynamic environment.
• Previous experience in similar position is an advantage

Minimum starting salary is 1.400 EUR /month, offered salary depends on candidate's experience.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and French - Upper intermediate (B2)


Brief description of the company

IBM is the world's IT leader, main business area of the company are
IT services and solutions, research, hardware, software and business consulting. Our business model is built to support two principal goals: helping our clients succeed in delivering business value by becoming more efficient and competitive through the use of business insight and information technology solutions; and providing long-term value to our shareholders. In support of these objectives, our business model has been developed over time through strategic investments in services and technologies that have the best long-term growth and profitability prospects based on the value they deliver to clients. And inherent in the model is a commitment to employees and the communities in which we operate.