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Quest Program Manager


Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 3 000 EUR/monthSalary depends on skills and previous experience.
  • Contract type: full-time

Job description, responsibilities and duties

Quest is a multiyear initiative that will improve Client and User experience by transforming Q2C workflows from opportunity identification to contract registration and management. We are developing TSS Volume, a streamline of QUEST Project, as part of the Q2C Transformation.
Our solution will deliver one, integrated, end-to-end (E2E) services platform.

- Define responsibilities and foster cooperation/collaboration thus driving successful milestone and deliverable achievement
- Manage stakeholders by effective and pro-active communication
- Establish project tracking incl. milestones, quality gates and KPI measurement
- Plan and design the program, proactively monitor its progress, resolve issues and initiate appropriate corrective actions
- Develop and decide on suitable and efficient strategies, tactics and objectives and ensure those are implemented and followed by whole project

Required Experience
- Hands-on experience in latest project management methods and tools such as SCRUM, Agile, Design Thinking, Jira, Trello
- Proven ability to manage diverse cross-functional teams to drive action items, risks, dependencies to closure
- Experienced Managing Programs/Proven track record managing multiple projects
- Comfortable running High-Profile projects and working directly with company executives
- Proven experience of creating detailed cross functional project schedules
- Ability to juggle multiple goals and deadlines in the context of the big picture, Out-of-the-box thinker not afraid to generate new ideas and programs
- Facilitation, Negotiation & Problem Resolution Skills
- Strong communication and presentation skills, excellent written and verbal communication (English Fluent, preferably also Slovak)

Preferred Experience
- Knowledge of Agile and Waterfall project management methodologies
- SW including Office 365 (xls, ppt), Trello, Slack, Jira etc.
- Above 5 years of relevant professional experience
- Project/People/functional management experience to be able to efectivelly work with people/professionals from juniors to executives

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)


Brief description of the company

IBM is the world's IT leader, main business area of the company are
IT services and solutions, research, hardware, software and business consulting. Our business model is built to support two principal goals: helping our clients succeed in delivering business value by becoming more efficient and competitive through the use of business insight and information technology solutions; and providing long-term value to our shareholders. In support of these objectives, our business model has been developed over time through strategic investments in services and technologies that have the best long-term growth and profitability prospects based on the value they deliver to clients. And inherent in the model is a commitment to employees and the communities in which we operate.