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Partner Support Desk Professional with Italian

IBM

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 300 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Key responsibilities include:
The Partner Support Desk Team is looking for an Italian speaker
who would be able to provide support to IBM Business Partners in local language.
The communication with the Business Partners would be via emails and phone calls.
If you are talkative, responsible, have an eye for detail and like to investigate and help Business Partners solve their issues, you are the right person for this position.
You would be in daily touch with Business Partners either via email or phone helping them with their Partner World profiles, incentives, badges. Helping them with their daily struggles to became a successful IBM Business Partners.
You would be in touch with other IBM internal functions and other teams who closely cooperate with the Business Partners.


Required Professional and Technical Expertise:
• Fluent English language (B2)
• Fluent Italian language (B2)
• No special technical expertise required
• Communication and problem solving are most crucial skills
• Experience in similar field is welcome
• Open-minded, embracing challenges, innovative, team player, partner oriented, decision maker


What can you expect from us:
Additional Days Off
Flexible Working Conditions
100% Paid Sick Leave
Critical Illness Insurance, Life & Disability insurance, Medical Center
Personal & Career Development
And many more: ibm.biz/benefits_IBM

Minimum starting salary is 1.300 EUR /month, offered salary depends on candidate's experience.

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and Italian - Upper intermediate (B2)

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Brief description of the company

IBM is the world's IT leader, main business area of the company are
IT services and solutions, research, hardware, software and business consulting. Our business model is built to support two principal goals: helping our clients succeed in delivering business value by becoming more efficient and competitive through the use of business insight and information technology solutions; and providing long-term value to our shareholders. In support of these objectives, our business model has been developed over time through strategic investments in services and technologies that have the best long-term growth and profitability prospects based on the value they deliver to clients. And inherent in the model is a commitment to employees and the communities in which we operate.