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Quote to Cash Professional with English

IBM

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 300 EUR/monthOffered salary depends on candidate experience.
  • Contract type: full-time

Job description, responsibilities and duties

Key responsibilities include:
As a Quote-to-Cash Professional you will support IBM Technology Support Services for DACH market (Austria, Germany, Switzerland). You will join a team of 25 people who will support you in your training period. Your main daily tasks will be:

• Administration of maintenance contracts for the end customers while following applicable rules and guidelines: includes proposal preparation, contract registration, invoicing, resolving of disputes and inventory management
• Effective communication with IBM TSS sales representatives
• Ensuring customer satisfaction through timely and accurate responses to inquiries of IBM TSS sales representatives and proactive problem resolution
• Supporting each other within the team and active participation in team discussions

Required Professional and Technical Expertise:
• speaking English (at least B2), German is an advantage
• eager to learn new things
• bright and observant
• responsible and reliable
• likes working in a team
• good communication skills
• computer literacy (Microsoft Office, working with various tools)
• critical thinking
• attention to details
• adaptable to dynamic environment

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

Advertiser

Brief description of the company

IBM is the world's IT leader, main business area of the company are
IT services and solutions, research, hardware, software and business consulting. Our business model is built to support two principal goals: helping our clients succeed in delivering business value by becoming more efficient and competitive through the use of business insight and information technology solutions; and providing long-term value to our shareholders. In support of these objectives, our business model has been developed over time through strategic investments in services and technologies that have the best long-term growth and profitability prospects based on the value they deliver to clients. And inherent in the model is a commitment to employees and the communities in which we operate.