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Mobile Programs Operations Manager

IBM

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 2 000 EUR/monthFinal salary depends on experience.
  • Contract type: full-time

Job description, responsibilities and duties

We’re looking for a program manager for Corporate Service Mobile Plan. CMSP is CIO program with the mission to provide mobile services to eligible IBMers.

Your Role and Responsibilities
Manage the Corporate Service Mobile Plan (CMSP) for a set of countries, end-to-end, including:
• Research and discovery on mobile offering in countries before CMSP implementation
• Strategy & Policy- Participate in the development and implementation of new policy, (dealing with eligibility and expense policies, mobiles’ refresh requests from end users, devices’ returns and break fix policy)
• Sourcing- in partnership with CMSP Global Sourcing Lead and Procurement, (consists of collaborating with the suppliers, negotiating agreements, contract approvals and interlocking with procurement)
• Supplier Relationship & Performance Management, (eg. Monitoring and executing in-building coverage, negotiating amendments, measuring supplier’s performance)
• Provisioning, (managing large migrations and communication, taking care of tech refresh – devices & SIM cards, rolling out new plans, device cascade management)
• Projects, such as implementation of new services and compliance with new regulations – piloting new services and devices, in-building solutions etc.

What do you need for success
• 2 years’ program management experience
• Some experience in, and knowledge of the mobile industry
• Relationship management (as a supplier or customer)
• Language proficiency (English is required, Italian would be beneficial)

What can you expect from us
• Additional Days Off
• Flexible Working Conditions
• 100% Paid Sick Leave
• Critical Illness Insurance, Life & Disability insurance, Medical Center
• Personal & Career Development
• And many more: ibm.biz/benefits2021

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and French - Upper intermediate (B2)

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Brief description of the company

IBM is the world's IT leader, main business area of the company are
IT services and solutions, research, hardware, software and business consulting. Our business model is built to support two principal goals: helping our clients succeed in delivering business value by becoming more efficient and competitive through the use of business insight and information technology solutions; and providing long-term value to our shareholders. In support of these objectives, our business model has been developed over time through strategic investments in services and technologies that have the best long-term growth and profitability prospects based on the value they deliver to clients. And inherent in the model is a commitment to employees and the communities in which we operate.

Company address

IBM International Services Centre s.r.o.
Apollo II, Mlynske Nivy 49
821 09 Bratislava - mestská časť Ružinov
http://www.ibm.com/employment/sk/.