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New OEM customer care asistant manager

Hyundai Transys Slovakia s. r. o.

Information about the position

  • Place of work: Žilina
  • Basic wage component (gross) and other rewards: 1 150 EUR/month
  • Start date: by agreement
  • Contract type: full-time

Job description, responsibilities and duties

On behalf of our plant manager, we´re planning to support him with new projects with potential new OEM customers in our company. We are looking for an experienced customers care asistant manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

- Managing organizational sales by developing a business plan that covers sales, revenue and expense controls
- Meeting planned sales goals
- Setting sales targets
- Tracking sales goals and reporting results as necessary
- Overseeing the activities and performance of the sales team
- Coordinating with marketing on lead generation
- Promoting the organization and products
- Understand our ideal customers and how they relate to our products
- Develop service procedures, policies and standards
- Technical sales in SAP system, invoicing, price calculations

Employee perks, benefits

* Perspective and stable employment
* Background of powerful international company within the Hyundai Motor Group
* Working in modern automotive plant close to the Žilina center
* New and clean working environment in close contact to the most modern technologies
* Extra 13th/14th salary, production bonus, monthly KPI bonus
* Snack-bar for a lunch, meal tickets € 3,83
* Birthday bonuses, present bonus
* Travel allowance
* Refunded overtimes
* Travel & pension allowance
* Teambuildings, christmas party
* Bargains in many operations in Žilina

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Management

Language skills

Slovak - Proficiency (C2) and English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - advanced
Microsoft Outlook - advanced

Driving licence

B

Personality requirements and skills

Proven working experience as a Customer Service Manager, Sales manager or Assistant Manager
Experience in providing customer service (sales) support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of SAP System, MS Office
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation

Advertiser

Brief description of the company

Hyundai Transys, one of the core automotive component suppliers owned by the Hyundai Motor Group. Company was formed by the fusion of Hyundai Dymos and Hyundai Powertech. The Korean component manufacturer produces transmissions, axles and seating systems. Hyundai Transys claims to be the only company in the world specializing in all types of transmission systems such as automatic, manual, dual clutch (DCT) and continuously variable transmissions (CVT).

Number of employees

250-499 employees

Company address

Hyundai Transys Slovakia s. r. o.
Bratislavská cesta 119
01001 Žilina