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Business Operations Analyst

HPE - Hewlett Packard Enterprise

Place of work
Bratislava
Contract type
full-time
Wage (gross)
1 700 EUR/monthMinimum salary – 1 700 EUR/gross/month, based on experience and agreement

Information about the position

Job description, responsibilities and duties

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

The order management team is part of the HPE Aruba EMEA Supply Chain.

Order management team is responsible for order management activities, shipment of orders according to country regulations and company policy. We are also responsible for all order and shipment status escalations ensure any obstacle or issue preventing shipment of orders is resolved.

We work closely with sales, front end processing, supply planning, warehouse and logistics to achieve revenue attainment based on revenue recognition timelines and regional requirements by providing backlog information and identifying and resolving any obstacles preventing this.

We are looking for team player who is interested in delivering high standard of customer service whilst working closely with other team members to achieve goals and meet targets. The ideal candidate will have high levels of initiative, drive and motivation to achieve goals and adapt to a continually changing environment, should also be prepared to work and thrive successfully under pressure.

How you’ll make your mark:
• You will act as point of contact for all Aruba order and shipment status related enquiries and escalations. This involves investigation, follow up and resolution.
• You will ensure orders are clean and shippable, which involves working with different teams in order to proactively solve any issues preventing shipment of orders
• You will work with supply planning team to improve expected delivery dates of products to our third party distribution center
• You will ensure revenue attainment is maximized based on shipment revenue recognition timelines, prioritizing orders as required, chasing of supply where there are delays and closely liaising with warehouse, logistics and sales operations teams
• You will prioritize orders based on escalations received
• You will manage and resolve any backlog/order issue preventing timely shipment
• You will maintain and update complex country exclusion matrixes via use of advanced Microsoft Excel skills
• You will create and maintain process related to backlog management activities
• You will train new starters as and when required
• You will continually drive process improvements to maximize operational efficiency

Employee perks, benefits

What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer.

We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Benefits:
• Attractive compensation
• Exciting opportunity of career and professional development
• Working for one of the most admired international companies in challenging and dynamic environment
• Possibility to work in an international environment
• Regular professional trainings (career development workshops, soft skills training, on-line learning platform)
• Life insurance
• Financial support during 1 months of sickness
• 3 sick days
• Transportation allowance
• Possibly to work from home
• Relax room
• Various events and activities – vitamin days, Yoga & Pilates & meditation classes, employee appreciation day, health day, global wellness challenge, etc.
• Employee assistance program
• Benefit cafeteria (flexible benefits)
• Extra days of vacation (for employees up to 33 years)
• Recreation compensation benefit
• Extra days off in special occasion (wedding, child birth, bereavement, etc.)
• Social impact volunteering activities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Number of years of experience

4

Personality requirements and skills

About you:
• You have first level university degree or equivalent experience
• You have 4-6 years of experience in a supply chain function, ideally in a customer service environment
• You have customer service and order management experience in supply chain environment is a plus
• You have ability to learn and use multiple IT tools and business processes with a strong attention to detail and accuracy
• You have ability to organize, plan and manage own workload and priorities effectively
• You have team orientated approach and focused on collaborating with other team members to achieve goals
• You are self motivated, energetic and enthusiastic with a willingness to get involved in all functions within the team
• You have high level of initiative and proactive approach
• You have excellent problem solving ability
• You have strong focus on quality and continuous improvement
• You have sound knowledge of computer systems and applications
• Knowledge of SAP desirable
• You have advanced Microsoft Office skills (Excel, PowerPoint, etc.)
• You have strong written and verbal communication skills

Advertiser

Brief description of the company

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life.

Contact

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