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IT Support

Hitachi Zosen Inova Slovakia s.r.o.

Information about the position

  • Place of work: Levice, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 600 EUR/monthMonthly Gross Salary is offered. Salary can be adjusted higher, considering the seniority of the applicant.
  • Start date: Upon Agreement
  • Contract type: full-time

Job description, responsibilities and duties

This role is responsible for installing, supporting, maintaining, and troubleshooting systems and their software. Advising, supervising, instructing, and supporting users.
Reports to IT Service Delivery Manager
Tasks and Responsibilities:
• Install and maintain workstation systems, peripherals, mobile devices, servers, network components, and communications equipment, as well as their software and interfaces based on defined IT standards
• Implement installation and configuration specifications such as directory structure, menu system, or user interface
• Receive and process hardware, software, and network and communication problems
• Prepare package of hardware (laptops, monitors, etc….) for new employees at their first day in office
Test hardware before handing over to new employees
• IT introduction for new employees
• Locate, isolate, and troubleshoot problems
• Initiate escalation procedures
• Coordinate the activities of vendors, consultants, and support partners
• Ensure hardware, software and network component inventory is tracked
• Ensure that operations manuals, instructions, and checklists are tracked
• Advise and assist users with procurement projects and with the design and implementation of solutions on workstation systems
• Develop simple scripts and applications for use by individual users on workstation systems and mobile devices
• Solving interface and conversion problems for standard and general-purpose application software
• Coordinate tasks between users and IT department

Employee perks, benefits

Employment contract for an indefinite period
+ 13th Salary
Financial reward for working anniversaries
Flexible working time (core time 9-3:30)
Home Office possible 2 days a week
Extra days of leave (+1 day after the first, third and fifth year of service)
Extra days of leave for special personal events (e.g., wedding, graduation etc.)
Modern infrastructure
Free drinking regime (coffee)
Recreation allowance
Multisport card
The third pillar of the pension scheme
Support for professional and career growth, education and training
Supportive and team-oriented working environment

Information about the selection process

Kindly submit your CV in English. If sending a motivation letter, please submit it in English, too.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) or German - Upper intermediate (B2)

Other knowledge

Microsoft Office - Advanced
ITIL framework - Skillful

Driving licence

B

Number of years of experience

3

Personality requirements and skills

• Process skills as ITIL, etc.
• Customer and service oriented
• Independent and structured way of working
• Good communication skills at various levels
• Team player and organizational skills
• Languages:
o Slovak fluent
o English Level C1 (spoken + written)
o German would be a plus (not mandatory)

Advertiser

Brief description of the company

Zurich-based green-tech company Hitachi Zosen Inova (HZI) is a global leader in solutions for energy transition and circular economy including Energy from Waste (EfW) and Renewable Gas (RG), operating as part of the Hitachi Zosen Corporation Group. HZI acts as a project developer, technology supplier and engineering, procurement and construction (EPC) contractor delivering complete turnkey plants and system solutions for thermal and biological waste recovery. Its solutions are based on efficient and environmentally sound technologies, are thoroughly tested, and can be flexibly adapted to customer requirements. HZI’s Service Solutions Group combines its own research and development with comprehensive manufacturing and erection capabilities to provide support throughout a plant’s entire plant cycle. HZI works for customers ranging from established waste management companies to up-and-coming partners in new markets. Its innovative and reliable solutions have been part of more than 1,600 reference projects worldwide.

Find out more about HZI at www.hz-inova.com.

Number of employees

100-149 employees