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Specialist Customer Service with Polish (60% Utilisation)

Henkel Slovensko, spol. s r.o.

Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 1 000 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

We are offering opportunity to use your language skills and communicative approach while advising our customers from different fields. We are seeking for curious human being who prefers dynamic job, as you would be facing different customers with different needs daily. Escape from routine and became an expert of our Adhesives portfolio of products. Be part of our international team where people are open to help and to connect! Did we mention you would have a chance to travel within Europe?

*First, to learn more about our product portfolio during training
*To interact with customers and provide advices in Polish language once you will become an Expert in the process
*Not to deal with complains and escalations, but to help our customers with product selection
*To communicate mostly via e-mails, but as well via Helpline
*To cooperate with local Chemical Engineers in finding the right solutions within our portfolio and to identify new manufacturing opportunities to be developed for our customers

Employee perks, benefits

*13th salary
*Performance-based bonus up to 110%
*Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
*Meal contribution also during days off
*Cafeteria benefit system
*Henkel Shop
*Henkel Kindergarten
*Life Insurance
*Health care package
*Relocation bonus
*5 Sick days per year
*Home Office possibility
*Extra paid days off for special life events

Information about the selection process

In case of interest, do not hesitate to send us your Curriculum Vitae and cover letter in English language. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Customer Service

Language skills

English - Upper intermediate (B2) and Polish - Advanced (C1)

The position is suitable for a fresh graduate


Personality requirements and skills

*Communicative and empathic person who is open to face customers directly (advisory and support)
*Dynamic personality who is willing to learn – complex training in cooperation with our Business Partners
*Trainings within supported Local Countries
*Knowledge of Polish language on advanced level
*Knowledge of English language (internal communication)
*Knowledge of Slovak and Czech language is a plus
*At least 2 years of previous experience in customer care


Brief description of the company

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

Number of employees

1000 and more employees


Contact person: Viktória Matláková
E-mail: send CV