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HR Systems Management & Contact Center Specialist
Henkel Slovensko, spol. s r.o.
- Place of work: Bratislava, Slovakia (Job with occasional home office)
- Basic wage component (gross) and other rewards: From 1 300 EUR/month
- Contract type: full-time
Job description, responsibilities and duties
*Interfacing and communicating with local HR departments worldwide with the opportunity to actively use your language skills by e-mail or phone
*Being a first contact point to Henkel employees regarding all questions that appear about all HR tools and applications, global annual processes, HR policy, internal regulations, etc.
*Support incoming requests via phone (Contact Center), internal ticketing tool and chat
*Provides support to and executes the respective HR processes
*Communicates with colleagues from different Shared Service Centers, HRBPs and stakeholders
*Support new and challenging HR initiatives and being an active part in the implementation and improvements of new projects in HR areas
*Being a first contact point to Henkel employees regarding all questions that appear about all HR tools and applications, global annual processes, HR policy, internal regulations, etc.
*Support incoming requests via phone (Contact Center), internal ticketing tool and chat
*Provides support to and executes the respective HR processes
*Communicates with colleagues from different Shared Service Centers, HRBPs and stakeholders
*Support new and challenging HR initiatives and being an active part in the implementation and improvements of new projects in HR areas
Employee perks, benefits
*13th salary
*Performance-based bonus up to 110%
*Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
*Meal contribution also during days off
*Cafeteria benefit system
*Henkel Shop
*Henkel Kindergarten
*Life Insurance
*Health care package
*Relocation bonus
*5 Sick days per year
*Home Office possibility
*Extra paid days off for special life events
*Performance-based bonus up to 110%
*Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
*Meal contribution also during days off
*Cafeteria benefit system
*Henkel Shop
*Henkel Kindergarten
*Life Insurance
*Health care package
*Relocation bonus
*5 Sick days per year
*Home Office possibility
*Extra paid days off for special life events
Information about the selection process
In case of interest, do not hesitate to send us your Curriculum Vitae in English language. Please put the job position you are interested in into the subject of your e-mail and attach to your CV the permission below. Without this permission, we can not keep your data.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Advanced (C1) and Italian - Advanced (C1) and German - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Basic
Personality requirements and skills
*Proficient level (in verbal and written form) in Italian and English language is a MUST
*Proficient level (in verbal and written form) in German is WELCOME
*Work experience with an emphasis on customer service is an advantage
*Intermediate MS office skills
*Pro-active, open minded, self-reliant, customer-oriented team-player with good communication skill
*Proficient level (in verbal and written form) in German is WELCOME
*Work experience with an emphasis on customer service is an advantage
*Intermediate MS office skills
*Pro-active, open minded, self-reliant, customer-oriented team-player with good communication skill
Advertiser
Brief description of the company
At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
Number of employees
1000 and more employees