Claim Analyst Specialist with French
Henkel Slovensko, spol. s r.o.
- Place of work: Bratislava
- Basic wage component (gross) and other rewards: 1 300 EUR/month
- Contract type: full-time
Job description, responsibilities and duties
*Analyzing of claims from French customers (damaged or wrong and missing goods, wrong price without discount which was agreed before etc.)
*Investigation of financial or logistics discrepancies in cooperation with other colleagues from Bratislava or France
*Finding a solution for a customers and further processing of their requests – credit/debit notes
*Financial accounting related to customer claims and keeping customer accounts in order (SAP database)
*Analyses of most frequent discrepancies to prevent their appearance in the future
*Investigation of financial or logistics discrepancies in cooperation with other colleagues from Bratislava or France
*Finding a solution for a customers and further processing of their requests – credit/debit notes
*Financial accounting related to customer claims and keeping customer accounts in order (SAP database)
*Analyses of most frequent discrepancies to prevent their appearance in the future
Employee perks, benefits
* 13th salary
* Performance-based bonus up to 110%
* Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
* Extra contribution to lunch vouchers
* Cafeteria benefit system
* Henkel Shop
* Henkel Kindergarten
* Life insurance
* Health care package
* Relocation bonus
* 5 sick days per year
* Home Office
* Extra paid days off for special life events
* Performance-based bonus up to 110%
* Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
* Extra contribution to lunch vouchers
* Cafeteria benefit system
* Henkel Shop
* Henkel Kindergarten
* Life insurance
* Health care package
* Relocation bonus
* 5 sick days per year
* Home Office
* Extra paid days off for special life events
Information about the selection process
In case of interest, do not hesitate to send us your Curriculum Vitae in English language. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and French - Advanced (C1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
*Analytical approach would help you with claims investigation process
*Active knowledge of French is necessary as you will be in direct communication with colleagues from France (Sales, Front-office, external transporters, customers)
*Strong customer orientation is a key – you will be handling several projects at once, but in every one of them customer is the center of our interest
*Willingness to work as a part of a group and to support other colleagues while finding best solutions for open claims
*Interest in Financial field and work in SAP, previous experience is welcome (but not mandatory) so would have deeper understanding of further financial processes
*Active knowledge of French is necessary as you will be in direct communication with colleagues from France (Sales, Front-office, external transporters, customers)
*Strong customer orientation is a key – you will be handling several projects at once, but in every one of them customer is the center of our interest
*Willingness to work as a part of a group and to support other colleagues while finding best solutions for open claims
*Interest in Financial field and work in SAP, previous experience is welcome (but not mandatory) so would have deeper understanding of further financial processes
Advertiser
Brief description of the company
At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
Number of employees
1000 and more employees