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Henkel Slovensko, spol. s r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 650 EUR/month
  • Contract type: part-time

Job description, responsibilities and duties

Satisfied customers are the key to our business. Within our department we have direct impact to their satisfaction level. At Henkel, we are processing high number of orders daily, and you know, sometimes it can happen there is a discrepancy here and there – wrong price, damaged goods, late delivery.

Are you the one, who prefers to find a solution rather than finding a challenge for every solution? You might be the one we are now seeking for.

Join our team and be responsible for:

*Analysis of customer claims covering Spanish market
*Daily written and spoken communication with Spanish customers, local Sales and business partners in Spain.
*Request of documents from documents, analysis of customer claims, creation of credit and debit items, answering the requests from Business partners.
*Execution of reports on team and departmental level.
Work with SAP, Excel, Outlook and MS Teams.

Employee perks, benefits

* 13th salary
* Performance-based bonus up to 110%
* Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
* Meal contribution also during days off
* Cafeteria benefit system
* Henkel Shop
* Henkel Kindergarten
* Life insurance
* Health care package
* Relocation bonus
* 5 sick days per year
* Home Office
* Extra paid days off for special life events

Information about the selection process

In case of interest, do not hesitate to send us your Curriculum Vitae in English language. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) or Spanish - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

*Analytical approach would help you with claims investigation process
*Previous experience in financial field is welcome, so you would have deeper understanding of credit/debit notes management
*Active knowledge of French/Italian/Spanish is necessary as you will be in direct communication with colleagues from France
*Strong customer orientation is a key – you will be handling several projects at once, but in every one of them customer is the center of our interest


Brief description of the company

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

Number of employees

1000 and more employees