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HR Systems management & Contact Center Specialist with English and German language (m/f)

Henkel Slovensko, spol. s r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: From 1 100 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

*We offer a highly motivating position where you can develop your skills in several areas:
*From the usual soft-skill areas like communication, teamwork, remote cooperation, stakeholder management
*Through gaining technical knowledge of a diverse palette of HR systems and tools (SAP, Cornerstone, SNOW, CRM, etc)
*Up to learning in detail how do Human Resources processes function in the corporate environment and how are the HR sub-processes interlinked
*Your daily tasks consist of:
*Interfacing and communicating with local HR departments worldwide with the opportunity to actively use your language skills by e-mail or phone
*Being a first contact point to Henkel employees regarding all questions that appear about all HR tools and applications, global annual processes, HR policy, internal regulations, etc.
*Supporting incoming requests via phone (Contact Center) and internal ticketing tool
*Closely interacting with colleagues from different Shared Service Centers located in Cairo, Manila and Mexico
*Supporting new and challenging HR initiatives and being an active part in the implementation and improvements of new projects in HR areas

Employee perks, benefits

*13th salary
*Performance-based bonus up to 110%
*Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
*Extra contribution to lunch vouchers
*Cafeteria benefit system
*Henkel Shop
*Henkel Kindergarten
*Life insurance
*Health care package
*Relocation bonus
*5 sick days per year
*Home Office
*Extra paid days off for special life events

Information about the selection process

In case of interest, do not hesitate to send us your Curriculum Vitae in English language. Please put the job position you are interested in into the subject of your e-mail and attach to your CV the permission below. Without this permission, we can not keep your data.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

Personality requirements and skills

*Proficient level (in verbal and written form) in German and English language is a MUST
*Work experience with an emphasis on customer service is an advantage
*Intermediate MS office skills
*Pro-active, open minded, self-reliant, customer-oriented team-player with good communication skills


Brief description of the company

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

Number of employees

1000 and more employees

Company address

Henkel Slovensko, spol. s r.o.

821 08 Bratislava