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Customer Service Representative with German

Hays Czech Republic, s.r.o.

Information about the position

  • Place of work: Prague, Czechia
  • Contract type: full-time

Job description, responsibilities and duties

Your new company
For our client, American worldwide marketer of consumer and commercial products, we are currently seeking candidates to join their international German team.

Your new role
Providing complete customer service on the passive customer service line, communicate on email with customers. Communicate with customers from Germany. Setting parameters of the products in the internal system based on customer requirements. The introduction of new contracts in the database and updates. Dealing with requests and complaints of clients.

What you'll need to succeed
German language on professional level and English on communicative level. Completed secondary education. Good communication skills, assertiveness, independence and thoroughness. Stress resistance.

Company on whose behalf the position is being filled

Other unlisted areas

American worldwide marketer of consumer and commercial products

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)

Language skills

German - Advanced (C1) and English - Upper intermediate (B2)


Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Olivova 4/2096
110 00 Praha 1
Czech Republic