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Marketing intern

GymBeam s.r.o.

Information about the position

  • Place of work: Košice
  • Basic wage component (gross) and other rewards: 5 EUR/hour
  • Start date: ASAP
  • Contract type: part-time

Job description, responsibilities and duties

- linguistics support and copywriting - correction, publishing and editing products offer online on our website;
- translation of marketing content - assign translations to translators, correct translations, reporting;
- responsibility for website content - uploading articles and products to our website;
- handle changes in policies or renewals;
- resolve customer queries and complaints via phone, email, mail and social media;
- resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;
- contribute to team effort by accomplishing related results as needed;
- keep records of customer interactions, process customer accounts and file documents;
- co-create and follow communication procedures, guidelines and policies;
- assist with placement of orders, refunds, or exchanges;
- advice on company information as well as inform customers of deals and promotions;
- work with the Regional country manager and the Country manager to ensure proper customer service is being delivered;
- close collaboration on daily operations with Regional Country Manager for given market(s).

Employee perks, benefits

- open-air rooftop gym and chillout areas in our head office;
- gyms and recreational facilities memberships;
- shopping at our e-shop at cost prices;
- twice a day lunches for 1 € in our head office;
- e-learning courses at LinkedIn and Udemy, online certifications and conferences;
- elaborate personal development plan;
- working with like-minded people on the stuff that matters.

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2) and German - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- fluent in English and German with perfect grammar;
- proven customer support experience or proven potential to learn this field quickly;
- track record of over-achieving given goals, deadlines, etc.;
- customer orientation and ability to adapt/respond to different types of characters;
- excellent communication and presentation skills;
- ability to multitask, prioritize and manage time effectively;
- proficient user of Google G Suite, MS Office;
- would love to join a young, but dynamically growing international e-commerce company.

Advertiser

Brief description of the company

Gymbeam is an international company from its very beginning. Currently operating on 12 markets in Europe, GymBeam is one of the fastest-growing e-commerce projects in the CEE region. We are experts in sports nutrition, healthy functional food, and sports accessories. We are the producer of 6 our brands and another 700+ products. In our e-shop resells also more than 9000 products of 120 brands. We serve over 5 million customers and this base is growing exponentially. To respond to our ultra-fast growth we are hiring across the whole company and in almost all departments. We consider all teams as a key to strengthen our continued growth also in the future!

Number of employees

200-249 employees