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Line Manager GSDC Business ops and Security (Ref. No.: 3-10-32082/PF)

Grafton Slovakia s.r.o.

Information about the position

  • Place of work: Košice
  • Basic wage component (gross) and other rewards: 2000 - 2500 € (+ any other rewards)
  • Start date: by agreement
  • Contract type: full-time, agreement-based (Temporary jobs)

Job description, responsibilities and duties

This is an opportunity to further develop your professional competence and the possibility to pursue your future professional career in many different directions ! We are looking for a capable IT manager who will be able to succesfully perform following duties :

- Leadership of up to 7 direct reports- team or group leads with focus on information security, risk and business continuity management, business operations management (finance, controlling, back office and resource management) as business clusters
- People management – solving interpersonal topics, discipline, motivation of the employees, approving attendance and evaluation, planning of training and education activities. Responsibility for salary evaluation and bonuses.
- Responsibility for hiring process in dependence on HQ requests (staffing of internal employees and external contractors). Cooperation with HR on definition of job descriptions and conditions.
- Delivery of services/solutions to clients in agreed quality and quantity structure according to agreed contracts
- Establishment and nurturement of relationships with clients and other stakeholders in order to sustain effective communication
- Motivation and development of people in subordinate teams to ensure delivery of better quality and fulfilling of employees’ expectations
- Planning, adjustment and control of financial and other business plans to be able to effectively manage business of entrusted department
- Development and implementation of mid-term tactics for new business pipe-in, manage pipe-in on project basis and sign-off take over with process owners
- Operational management of critical situations and solving business-as-usual escalations to provide seamless operation and effective service to clients.

Basic wage component (gross) and other rewards

2000 - 2500 € (+ any other rewards)

Information about the selection process

Send us your CV in English and Slovak if you have one.

For more related job opportunities visit

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Specific Requirements:
- Preparing and implementation of departmental tactics for operation of entrusted department.
- Active steering of department resources and quality of results to ensure SLA fulfillment and effective operation.
- Approving take-over of services according to standards/processes to have one understanding of quality and clear responsibility over delivered services.
- University degree, specialization in IT/Economics/Business administration
- Orientation and interest in IT field, IT management required
- 3 years of experience within ICT field (IT background advantage)
- 2+ years of experience in junior management
- Experience and skillset in people management
- Strong leadership – influencing and relationship building skills
- Strong communication skills – written and verbal
- Collaboration and responsiveness
- Ability to identify potential and development needs within the teams
- Financial and commercial managerial skills
- English language skills (written and spoken) required – level B2 – Independent user
- German language skills is an advantage
- Knowledge of ITIL framework required, six sigma, IT security, business continuity management is an advantage


Brief description of the company

Recruitment agency.

The company is a holder of a licence to offer recruitment services.

Number of employees

25-49 employees

Company address

Grafton Slovakia s.r.o.
Obchodná 2
811 01 Bratislava