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Customer care French speakers wanted-no previous experience needed (Home office)

Grafton Slovakia s.r.o. / Gi Group

Information about the position

  • Place of work: Košice
  • Basic wage component (gross) and other rewards: 1 200 - 1 300 EUR/month
  • Start date: 26-11-2021
  • Contract type: full-time

Job description, responsibilities and duties

Use your FRENCH and ENGLISH on daily basis. Become our customer care hero! For NEW SHARED SERVICE CENTER in Bratislava we are looking for communicative and dynamic people who would be able to deal with these tasks:

- Provide complex care and solutions for customers of the company
- Handling incoming calls and solving clients´ questions regarding their products
- Communication with clients from French speaking countries but also others from all over the world
- Communication with team and other internal departments
- Working with internal system

Don’t worry, the job is performed in the form of HOME OFFICE but a physical presence in the office in Bratislava is required for the training period. The company will cover all costs associated with travel or accommodation.

Also we want to notice, that this customer support is for company DYSON. So if you know and like them, it is a big benefit!

*** The position requires working during weekends (twice a month), Monday to Sunday rotative from 8 am to 8 pm, 5 days per week ***

Employee perks, benefits

- Commuting Allowance
- Restaurant Allowance/Card/Vouchers
- Bridge days
- 5 sick days
- Paid sick leave
- Flexible HO

...and more (all benefits will be specified during the interview with client)

Information about the selection process

Send us your CV in English and Slovak if you have one.

For more related job opportunities visit

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Master's degree)

Language skills

French - Advanced (C1)

Personality requirements and skills

Does this sound intriguing? We would love to consider you for the role, if you meet just these 3 criteria:

- FRENCH is the primary language for this job (C1 level)
- You are able to effectively build professional relationships with customers and you are determined to improve their experience
- You enjoy communication and you are a problem solver


Brief description of the company

Recruitment agency.

The company is a holder of a licence to offer recruitment services.