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Program customer quality leader

GoodWill Recruitment, s.r.o.

Information about the position

  • Place of work: Košice
  • Basic wage component (gross) and other rewards: 1 600 - 2 500 EUR/month
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

• Search, detect and quantify actively & preventively customer quality issues in serial development and production phase
• Decide, among all the issues experienced by the customer, what are the emerging issues that must be pre-investigated
• Responsibility as contact person and support for plant team
• Perform pre-investigation of field quality issues in order to request and follow the introduction of proper solutions in a timely manner
• Initiate, coordinate and prioritize quality actions inside design Engineering, Purchasing, and Manufacturing
• Clear communication and reporting on product quality or on customer satisfaction within the company
• Check effectiveness of implemented Quality solving solutions
• Bring support to the new projects by providing field experience
• Contribute to long term quality roadmap

Employee perks, benefits

• 13th salary
• commuting allowance
• training and curses related to job position
• friendly and professional team

Company on whose behalf the position is being filled

Automotive industry, manufacture of transport equipment

Well established, stable international automotive company with strong focus on quality and professional renome

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Vzdelanie v odbore

preferred technical

Language skills

English - Upper intermediate (B2) a German - Upper intermediate (B2)

Number of years of experience


Personality requirements and skills

• 3 years of automotive industry experience
• Cross-functional team leadership or project management experience
• Judgement abilities for prioritizing issues adding value for both customer and brand
• Ability to quickly gain credibility and establish positive relationships / networking
• Quality solving processes and analytics
• Strong customer focus (internal and external)
• Strong verbal and written communication skills
• Fluent in German language
• Fluent in English language
• Occasional international travel required


Brief description of the company

Sprostredkovanie práce a personálne poradenstvo. Zameranie na špecialistov a manažment v oblasti výrobných technológií, informačných technológií, financií a ľudských zdrojov.

Company address

GoodWill Recruitment s.r.o.
04001 Kosice