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IT Product Manager to Vienna

Global Blue Slovakia s. r. o.

Information about the position

  • Place of work: Vienna, Austria
  • Basic wage component (gross) and other rewards: 4 000 EUR/month14th salaries + 10% bonus
  • Contract type: full-time

Job description, responsibilities and duties

Are you interested in delivering great product features with your own Scrum team?
Are you keen to make a difference in the digitalization process and elevate our products to the next level?
Do you enjoy working with stakeholders from all over the world?
Are you looking for a new career opportunity in the fast-growing sector of tax free shopping?
Global Blue is the worldwide leader in the tax-free shopping industry. We are driving the digitalization of the full industry which includes the development of new innovative products which serve the most prestigious merchants around the globe.
In order to expand the capabilities of our product portfolio, we are looking for talented Technical Product Manager who will be part of an international Scrum team working on products and services where the strong focus is on stability, performance and scalability. On the one hand you are representing the business views by understanding market requirements inside the Scrum team and on the other hand the Technology function in front of your business counterparts with all your technical and technological expertise.
You will be responsible for building new products and enhancing and improving existing ones.
You will act as the bridge between business and technical teams, collaborating with other Business Units, Commercial, Engineering, Product and Technology teams to understand their needs and propose innovative solutions to fulfil them. The successful candidate must be able to establish a deep understanding of the business processes and rules in order to drive the evolution of products which are shaped to serve the 40+ Tax Free Shopping markets from Europe, Asia, Africa to the Americas.

What will you do?
• Manage the entire technical product life cycle from strategic planning to tactical activities
• Contribute to the product vision and the strategic direction of the product and road-map
• Gather the voice of customer - collect user/customer needs, analyse and define product business processes/rules and technical requirements
• Own, prioritize and maintain the Product Backlog
• Act as a Product Owner in the Scrum team
• Monitoring competitive Product positioning and differentiation
• Assess market feedback and drive further product evaluation and innovation

Employee perks, benefits

What we offer in return:
• Work for fast- growing industry, leader in tax free shopping
• International environment, inspiring colleagues with more than 35 nationalities where English is the official working language
• State of the art office environment well connected to the public transportation system and with good infrastructure
• Employee benefits: flexible working time, trainings, well-being including discount for gym, meal vouchers, language courses etc.
• Team buildings – Summer party, team nights out, Christmas party, sport events etc.
• Referral bonus

Sounds interesting? Then we would be happy to hear from you!

Global Blue guarantees a competitive and performance-related salary depending on your professional and personal qualifications. As required by Austrian federal law we hereby state, that the guaranteed legal annual Min. compensation according to the Austrian collective agreement amounts to € 36.008,00, however, the total compensation is a subject of individual agreement.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Computer Science or Engineering

Language skills

English - Advanced (C1)

Other knowledge

Microsoft SQL Server - advanced

Number of years of experience

Product Owner, Business Analyst, Requirement Engineer, Product Manager, Payments Transaction

Personality requirements and skills

What we expect from you?

• University degree in Computer Science or Engineering OR relevant work experience with focus on software development
• Min. 3+ years of experience as Business Analyst /Product Owner/ Requirements Engineer (e.g. User Stories, BPMN, UML)
• Experience working in an Agile environment (Scrum)
• Experience engineering/re-engineering business processes and rules with a strong technical focus and understanding of the technical architecture of complex and highly scalable applications
• General knowledge of multiple infrastructure/application technologies including, but not limited to: Web applications/services, Application development, API management, SOA, Enterprise Databases (SQL), Middleware, Transaction Processing
• English language – fluent both verbal and written

Personal competencies:
• Customer focus – able to understand and analyse customer needs and translate them into requirements
• Organisational, planning skills, strong prioritization skills with ability to meet deadlines
• Strong communication and presentation skills
• Strong analytical skills
• Strategic thinking
• Innovative
• Quick learner
• Independent as well as team player


Brief description of the company

Global Blue is the expert on international traveller shopping and spending. Today, the strength of our organisation and global presence enables us to provide over 63 000 travellers with Tax Free Shopping services every single day and we quickly became the global leader in Tax Free Shopping, facilitating the process for both merchants and shoppers.

Number of employees

200-249 employees

Company address

Global Blue
Handelskai 92
1200 Vienna