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Financial Business Process Analyst

Global Blue Service Company Austria GmbH

Information about the position

  • Place of work: Vienna, Austria
  • Basic wage component (gross) and other rewards: 2 500 EUR/month14th salaries + 7% annual bonus
  • Contract type: full-time

Job description, responsibilities and duties

Being the industry and innovation leader in the Tax Free Shopping business, Global Blue works continuously on improving the service for international travelers and partners.

As Financial Business Process Analyst, you will be a member of the Finance and Accounting team being responsible for creating, maintaining and up-dating daily accounting tools, templates and macros.

Your responsibilities:
Maintaining and updating daily accounting templates/macros
Assistance in daily ad-hoc problems linked to current Macros
Build new tools in order to minimize manual workload and automate processes under scope of SOX for which still manual work is required
Document and act as owner of IUC forms for key spreadsheets, be the recipient of JIRAs whenever changes required
Maintain the Macros/key spreadsheets used for SOX papers
Prepare and test templates whenever new releases available for billing/payment system
Be a bridge between accounting and IT when required

Employee perks, benefits

Work on Global Blue’s key projects to drive innovation inside the Tax Free Shopping industry
International environment, inspiring colleagues with more than 35 nationalities where English is the official working language
Flexible working time and distance/remote work in order to protect health of our employees and their families during the pandemic situation.
State of the art office environment well connected to the public transportation system
Other benefits: well-being including discount for gym, meal vouchers, language courses, company doctor etc.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Informatics, Mathematics, IT, Computer Science

Language skills

English - Advanced (C1)

Other knowledge

Visual Basic for Applications (VBA) - Advanced
C# - Advanced
SQL - Advanced

Number of years of experience


Personality requirements and skills

Your skills and qualifications

Education in Informatic or Mathematics
Min. 2-5 years of experience in similar position in IT or Finance
Good accounting knowledge, ideally dedicated experience in the area of fiscal reports in an international environment
Minimum Visual Basic for Applications (VBA) is a must
Similar knowledge of programming languages is an advantage such as Pascal, C#, Delphi
Microsoft Office user on Intermediate Level
Basic understanding to work with Microsoft Access and data bases (SQL)
Ability to look independently for external sources and solutions (Google, etc.)
Business understanding of complex processes
Fluent business English
Hands-on mentality with regards to specifications and testing, as well as exchange with various providers on implementation questions
Analytical, problem-solving and support-oriented personality


Brief description of the company

About Us
Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.

The Group connects all stakeholders involved in the international shopping ecosystem, helping:
* More than 29 million international shoppers receive a seamless and personalized shopping experience, enabling them to claim back the VAT on their eligible purchases when they shop abroad and to pay in their home currency at a guaranteed best rate,
* More than 300,000 points of sale, including leading department stores and luxury brands, identify growth opportunities through smart data and intelligence solutions, increase footfall through data-driven marketing solutions and convert traffic into merchant revenue through innovative in-store technologies,
* More than 50 acquirers, at around 130,000 points of interaction, benefit from additional revenue streams and offer merchants and travelers Dynamic Currency Conversion options and other Added-Value Payment Solutions,
* Customs & authorities in more than 40 countries increase country attractiveness and ensure a secure and compliant Tax Free Shopping scheme.

In the financial year ending 31 March 2020, Global Blue processed 35 million Tax Free Shopping transactions with a total value of €18.5 billion sales in store, and 31 million Added-Value Payment Solutions transactions with a total value of €4.4 billion sales in store.

Global Blue has over 2,000 employees in more than 50 countries. For more information, visit

Number of employees

1000 and more employees