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Junior Operations Manager

Gate 1 Travel Slovakia s.r.o

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: From 2 400 EUR/monthWe carefully consider your professional qualifications and experience in our final compensation offer.
  • Start date: January 2022
  • Contract type: full-time

Job description, responsibilities and duties

You will be responsible to:
-Manage general operations, quality & cost of your assigned geographical destination (European region)
-Develop & improve new & existing tours
-Drive standardized delivery of tours & services
-Drive preparation of pre-tour planning & administration
-Handle onsite issues & unforeseen situations
-Handle post-tour administration & Support resolution of Customer Service requests
-Contract & book services such as restaurants, guides, museum entrances
-Work with, support, & develop your team of 4 staff
-Cover weekend, public holidays & evening emergency support phone on a rotation basis each 4-6 weeks

Employee perks, benefits

-Slovak contract with competitive compensation package and excellent working conditions in a new, dynamic & personable team.
-Home-working position (candidate must be ideally located in, or within commuting distance to Bratislava)
-Independence to manage your own workload & option to work from anywhere!

Information about the selection process

*Candidate must have legal permanent residence/working permit in Slovakia to apply for this opening
*Candidate must be willing to travel to Bratislava for interview, training, & monthly meetings
*On occasion, the candidate must be willing to attend business trips outside of Slovakia

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Tourism, Operations, Service & Hospitality

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Excel - Skillful
Microsoft Teams - Basic

Experience in the position/sector

Tourism, Travel, Operations

Personality requirements and skills

You are someone who:
*Is hands on & can juggle multiple tasks
*Is highly-organized & stress-resistant
*Enjoys working with & for people
*Is independent but enjoys working in a team environment
*Is able to make decisions, troubleshoot, & find solutions
*Can listen carefully & learn quickly


Brief description of the company

Gate 1 Travel offers escorted tours, River cruises, independent vacations and customized international vacation packages for less. Our discount travel packages and tour packages to destinations worldwide provide exceptional value, saving our customers time and money. We take care of all the details so our customers don't have to.

Our Mission
To deliver "More of the World for Less" by developing quality, affordable vacations for North Americans. To provide exemplary service to our customers and to earn their loyalty. To respect our partners. To invest in our employees, providing a safe and comfortable work environment. To know and understand our products and destinations.

We were founded in 1981 with a staff of 3 and expanded to over 400 employees worldwide. Our headquarters are located in Fort Washington, PA

For over 35+ years, Gate 1 Travel has been operating tours all over the world. If you are seeking an opportunity in the travel industry, Gate 1 Travel is for you!

Please visit to learn more about us.

Number of employees

10-19 employees