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Regional Operation Manager

Galaxy Optical Services Limited

Information about the position

  • Place of work: Banská Bystrica region, Prešov region, Košice region (The job requires travelling)
  • Basic wage component (gross) and other rewards: 2000 - 2600 eur
  • Start date: by agreement
  • Contract type: full-time

Job description, responsibilities and duties

• The Regional Operation Manager will be accountable for the delivery of weekly sales and management of the profitability of our Futurevision stores within a region.
• He will do this by ensuring the Optometrist/Manager of each store:
o Has a passion for delivering excellent customer service
o Is enthusiastic about sales
o Develops the skills and knowledge of their teams
• He will support the Optometrists/Managers to drive trade to exceed performance and sales target
• Identify business opportunities and trends and work with the central management team to create trade plan
• Utilise the company trade plan to forecast and work with each Manager to create store plans
• Use the company reporting portal to analyse store performance for key performance indicators
• Review sales results and proactively manage the business so that sales targets are met
• Utilise efficient staffing across their region to maximise sales whilst monitoring profit
• Ensure standards for quality, customer service and health and safety are met
• Ensure that all of the Future Vision policies are followed at all times
• Lead, Coach, Motivate and develop the Optometrists/Managers
o Conduct regular store visits to support Manager and the team
o Review action plans and agree next steps
o Monitor Managers performance and conduct regular performance reviews in accordance with company procedures
• Ensure a good working relationship with the Tesco store team especially the Store Manager.
o Ensure that the Managers adheres to all Tesco related procedures
• Attend regular conference calls with line manager

The place of work will be all over Slovakia with regular visits of the stores and home-office for administration tasks.

Employee perks, benefits

- support from the international company
- dynamic and modern environment
- company car, lap top and phone
- free pair of glasses

Information about the selection process

If You are interested in this position, please send us Your CV and cover letter in English language.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft Outlook - advanced

Personality requirements and skills

• Experience at similar position with leading a sales team to achieve business results
• Has a proven track record within a retail environment, experience in Optical environment is advantage
• Can demonstrate a passion for sales delivery
• Can motivate and enthuse people around them
• Excellent communication skills – ability to gain buy in from all levels
• Computer skills would be beneficial as there is extensive use of the practice management system
• Excel skills need to be at a high level to allow interpretation of reports
• Confident
• Commitment and flexibility


Brief description of the company

Galaxy Optical has had a presence in the UK since 1998. In that time, we have brought to the optical market end-to-end solutions supporting one of the top three retail businesses in the world.
Galaxy designs, produces and distributes a range of high quality eyewear products, as well as providing complete optical practice management solutions.
These turnkey client solutions are enabled by the Galaxy platform and include a range of bespoke services from multicurrency and multilingual customer and product support, to store design, order management and locum support.
Galaxy is dedicated to the constant improvement of our processes and platforms and the development of scalable core applications in-house. This expertise enables us to offer a flexible infrastructure, to create, support and improve market-leading optical retailers across the globe.

Number of employees

50-99 employees

Company address

Galaxy Optical Servcies(Slovakia) s.r.o.
Hodžovo námestie 1/A
811 06 Bratislava