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IT Technician (m/f)


As an employee at G4S, you are part of the world’s leading global, integrated security company. We provide employment for over half a million people around the world and make a difference by helping people to live and work in safe and secure environments.

We are currently looking for an IT Support Technician (m/f) to join our team in Bratislava and Vienna. In this position you are the first point of contact for IT related questions. The primary task of this position will be to troubleshoot and resolve endpoint issues for employees. Ranging from basic requests or complex issues that require immediate resolution or escalation.

Your Tasks

  • First level support for IT inquiries and disruptions
  • Single point of contact / entry 
  • Escalation of complex enquiries to the correct contact person / forwarding to 2nd or 3rd level on global IT 
  • Management of all incident- and request fulfillment-tickets throughout the whole life-cycle
  • Setting up workplaces / clients / new installations and prepare them for delivery to locations/ take to Vienna on frequent times
  • Assistance with maintenance & support work for network, hardware & software and peripherals
  • Support of IT projects
  • Regular travel to Vienna (once a week approx) during working time

Your Profile

  • IT education or equivalent diploma - Tech and IT savvy
  • 1+ years of experience in enterprise IT helpdesk or desktop support
  • Experience in working with networking devices and appliances
  • Experience in administering and customizing software suites such as GSuite
  • German, Slovak and English skills
  • Wanting a long-term opportunity to grow within the business
  • Self-motivated
  • Willingness to travel approx. once a week on a regular basis to Vienna

Our Offer

  • Exciting challenges paired with the possibility of bringing in ideas
  • Being part of a dynamic team
  • Working together at eye level at all levels of the hierarchy
  • Flexible working times and home office when needed
  • Independent area of responsibility in a leading position
  • Opportunity for further development and personal growth
  • Company car from day one and also for private use

The monthly gross salary for this position starts at € 1.930,- (in accordance with the collective labour agreement). There is willingness to overpay according to your qualifications and experience.

Apply online now
G4S is a security market leader and we provide a broad range of products and services across more than 90 countries. This breadth provides us with a strong understanding and clear visibility of how security trends are evolving around the world. We continue to invest in technology to meet the growing demand for integrated security solutions and to drive the development of innovative solutions for customers.
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