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System Engineer (Linux specialised)

FREQUENTIS Solutions & Services s. r. o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 2 500 EUR/monthMinimum 2 500 EUR brutto + bonuses. Freelancer´s hourly rate upon agreement. The final basic wage component will be adjusted to individual skills and experience of selected candidate.
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

Would you like to create an exciting technology?

Bratislava-based FREQUENTIS Solutions & Services belongs to the Austrian FREQUENTIS group (www.frequentis.com), specialized in mission-critical communication and IT solutions, e.g. in air traffic control, public safety or defense.
Join our team and help us make our solutions even more reliable. Work for an international technological leader and enjoy the benefits of flexible working arrangements and our focus on a good work-life balance.

We are looking for System Engineers who will be responsible for the technical implementation of our services and the associated quality assurance measures during the service period.

Your Main Responsibilities:

• Responding to technical enquiries in all service aspects (incident and problem reports, technical issues ...) within the contractually agreed response times. First point of contact for customers with regard to all technical service issues during system lifecycles.
• Documentation and analysis of reported incidents and problems.
• Coordinating and carrying out root cause analyses and remedies.
• Assisting our customers with their technical queries about the operation, configuration and service of the serviced system.
• Designing, planning and technically executing changes and extensions to existing systems (change requests).
• Integrating systems and system components into existing system environments.
• Performing system audits.
• Collaborating with Product Management on designing and extending/improving products.
• Supporting Product Management with continuous product improvement based on experience gained / feedback from customers.
• Supporting transition of delivery project to support phase as well as building up required know how to support handed over solutions.
• Drafting/updating technical documentation on systems and their interfaces.
• Site acceptance with customers.
• Coordinating with product development teams and/or development teams on error analysis and troubleshooting.

Know-how & experience :

• Very good English skills (written and spoken). Knowledge of other languages is a plus.
• Educational background in technology/IT
• Administration competence in the following areas:
- Linux Administrator Knowledge, Linux Scripting (Bash, Perl)
- Windows Server Basics
- Windows Client Basics
- Software Deployment Systems (automatic application deployment using Ansible)
• Log Files Analysis, Troubleshooting
• Scripting
• RAID arrays
• Virtualising IT Systems (VMWare)
• Network and system monitoring (Zabbix)
• Knowledge of VOIP (SIP, RTP) is an advantage
• Network configuration (LAN, WAN, mobile networks) – good to have, not mandatory
• Basic knowledge of telecommunications (interfaces: analog, ISDN, PCM technology) - optional
• Basic knowledge in GSM-R - optional

Special skills & abilities :

• Occasional travelling
• Analytical skills to localize errors and sources of errors in distributed systems
• Professional communication and client relationship skills, even during critical situations and under time pressure
• Precise and thorough documentation abilities.

Employee perks, benefits

• Training and development program (business and product trainings, language course)
• Flexible working hours, home office
• Employee Referral Program
• Refreshments, company & team events
• Meal vouchers fully reimbursed by the company.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Information Technology

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• You are flexible, self-driven, dedicated, goal-oriented and structured in how you approach your work.
• You can integrate yourself into a larger cooperation, follow corporate processes.
• You are proficient in spoken and written English. Knowledge of written German is a must.

Advertiser

Brief description of the company

Our Bratislava-based company FREQUENTIS Solutions & Services belongs to the Austrian group FREQUENIS AG (www.frequentis.com), specialized in safety-critical voice communications, for example for air traffic control towers, public safety control rooms (112) or air defense forces. Our mission critical solutions cover diverse areas, such as telephony and radio communication, Geographical Information Systems (GIS), incident and resource management, video surveillance and automatic video analytics.

In the last couple of years this business has evolved from hardware- to software-centric solutions and Frequentis has also increasingly provided mission-critical IT solutions beyond voice communication to our customers. We follow the Scrum methodology and our applications are mostly developed in Java to the highest quality standards.
From an engineering perspective we deploy state-of-the-art technologies and design patterns. Our solutions use JAVA and Microsoft .NET foundations, distributed architectures, low-latency telecommunications processing, real time web applications, integration platforms and high availability. Each of our solutions contains their own unique and challenging problems to solve.

For our customers, lives may be at stake and seconds count. Our products thus need to be developed to the highest standards when it comes to usability and reliability. Safety is what guides us from the first designs till the final tests of any of our product. If those are the kinds of challenges that excite you, then you have come to the right place!

Number of employees

100-149 employees

Contact

Contact person: Ing. Andrea Lackovičová
Tel.: +421944020307
E-mail: send CV