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System Engineer in Public Safety (Windows specialised)

FREQUENTIS Solutions & Services s. r. o.

Information about the position

  • Place of work: Karadžičova 8, Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 2 500 EUR/monthMinimum 2 500 EUR brutto + bonuses. Freelancer´s hourly rate upon agreement. The final basic wage component will be adjusted to individual skills and experience of selected candidate.
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

Would you like to create an exciting technology and work on an exciting project in a safety-critical domain?

Bratislava-based FREQUENTIS Solutions & Services belongs to the Austrian FREQUENTIS group (, specialized in mission-critical communication and IT solutions, e.g. in air traffic control, public safety or defense.
Join our team and help us make our solutions even more reliable. Work for an international technological leader and enjoy the benefits of flexible working arrangements and our focus on a good work-life balance.

We are looking for System Engineers who will be responsible for the technical implementation of our services and the associated quality assurance measures during the service period in the Public Safety domain.

Your Main Responsibilities:

• Responding to technical enquiries in all service aspects (incident and problem reports, technical issues ...) within the contractually agreed response times. First point of contact for customers with regard to all technical service issues during system lifecycles
• Documentation and analysis of reported incidents and problems
• Coordinating and carrying out root cause analyses and remedies
• Assisting our customers with their technical queries about the operation, configuration and service of the serviced system
• Designing, planning and technically executing changes and extensions to existing systems (change requests)
• Integrating systems and system components into existing system environments.
• Performing system audits
• Collaborating with Product Management on designing and extending/improving products
• Supporting Product Management with continuous product improvement based on experience gained / feedback from customers
• Supporting transition of delivery project to support phase as well as building up required know how to support handed over solutions
• Drafting/updating technical documentation on systems and their interfaces.
• Site acceptance with customers
• Coordinating with product development teams and/or development teams on error analysis and troubleshooting

Know-how & experience :

• Install, configure, and maintain Windows servers, including updates, upgrades & troubleshooting issues
• PowerShell scripting
• Solid experience with virtualization platforms (VMware preferred)
• Experience with various storage technologies
• Good understanding of basic networking
• Understanding of clustering concepts
• Able to generate documentation: Step-by-Step instructions for other engineers as well as Specifications and Requirements
• Able to quickly adapt to frequent software releases

Special skills & abilities :

• Analytical skills to localize errors and sources of errors in distributed systems
• Professional communication and client relationship skills, even during critical situations and under time pressure
• Precise and thorough documentation abilities
• Willingness to travel occasionally

Skills considered as advantage:

• Experience with cloud platforms
• Experience with monitoring software
• Experience with backup solutions
• Experience with SBC & PABX
• Install, configure, and maintain Linux servers (particularly RHEL), including updates, upgrades & troubleshooting issues
• Experience with Ansible

Employee perks, benefits

• Training and development program (business and product trainings, language course)
• Flexible working hours, home office
• Employee Referral Program
• Refreshments, company & team events
• Meal vouchers fully reimbursed by the company
• Multisport card
• Pension scheme contribution (DDS)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Information Technology, Telecommunications

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

Personality requirements and skills

• You are flexible, self-driven, dedicated, goal-oriented and structured in how you approach your work.
• You can integrate yourself into a larger cooperation, follow corporate processes.
• You are proficient in spoken and written English. Knowledge of written German is a must.


Brief description of the company

Our Bratislava-based company FREQUENTIS Solutions & Services is part of the Austrian FREQUENTIS group ( We are a leading global supplier of communication and information solutions for safety-critical applications, such as for air traffic control towers, public safety control rooms (112) or air defense forces. Our mission-critical solutions cover diverse areas, such as telephony and radio communication, Geographical Information Systems (GIS), incident and resource management, video surveillance and automatic video analytics.

FREQUENTIS Solutions & Services is specialized in software development and project delivery. Together with our parent company we are developing FREQUENTIS’ next generation control room solutions, using state-of-the-art technologies and processes. Our delivery teams then deploy those solutions at our customers around the globe, with responsibility for commercial and technical project management, engineering and quality assurance.

To grow our team, we are constantly looking for talents in all these fields. Our company offers an interesting and challenging technical environment, a people-focused culture with emphasis on a good work-life-balance and, if desired, a long-term development and career opportunities.

For our customers, lives may be at stake and seconds count. Our solutions thus need to be developed to the highest standards when it comes to usability and reliability. Safety is what guides us from the first designs till the final tests of any of our solutions. If those are the kinds of challenges that excite you, then you have come to the right place!

Number of employees

150-199 employees