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Senior IT Application Support Engineer


Information about the position

  • Place of work: Sereď
  • Basic wage component (gross) and other rewards: 1 700 EUR/monthflexible bonus up to 16% of base monthly salary
  • Start date: 1.6.2021
  • Contract type: full-time

Job description, responsibilities and duties

Independently identify, explain and solve problems related to functioning of key IT systems and FM Logistic software.
Analysis and creation of complex reports, summaries and statistics for the company.
Ensuring the operation of key IT business systems through their daily control.
Archiving of operational data related to customer service in FM Logistic warehouses.
Updating of IT key business systems.
Participation to the inventory with the client from the IT side.
Sharing knowledge with other IT support team members.
Parameterization of key IT business systems using the technical documentation available in FM Logistic.
Testing software or new functionality in key business systems.
Creating and updating technical documentation.
Providing IT support in line with local and global KPIs.
Ensuring an appropriate level of own cooperation with other FM Logistic employees.
Perform other superior's instructions resulting from the type of the agreed work.

Employee perks, benefits

- work in stabile international company
- flexible working hours
- transport, or transport allowance
- 3. pillar
- meal tickets 3,83€

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Driving licence


Number of years of experience

IT user support (Logistic sector is an advantage)

Personality requirements and skills

experience with user support
operational problem-solving skills
health card 
Integrity (extract from the criminal register)
independence, responsibility,
accuracy, determination and precision
english language knowledge on communicative level both written and spoken
driving license category B
mobility - in case of training
computer skills - Windows, Microsoft Office, Gmail
analytical skills in problem solving
ability to write SQL queries under the database
basic knowledge of databases


Brief description of the company

Founded in France 1967, FM Logistic is an international company with a strong presence in Central and Eastern Europe. With over 26 000 employees worldwide, we offer our client wide range of logistics services, including storaging and copacking.

Number of employees

250-499 employees

Company address

Priemyselná 1
926 01 Sereď