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Salesforce Administrator


Information about the position

  • Place of work: Prague, Czechia
  • Basic wage component (gross) and other rewards: 2 000 - 4 000 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Due to rapid growth in business and technology, we are seeking a Salesforce Administrator working remutely from Czech, Slovak, Poland or Netherlands to play a key role in governance and sustainability support of the Salesforce production org.

FLEETCOR is a global payments company that has grown by 1200% over the last ten years, with exposure to the exciting Fin Tech sector. We have own wide-developed technological environment including strong IT and R&D departments, experienced dedicated Salesforce development team and numerous of unique solutions and applications.

Our ideal candidate has extensive knowledge and experience of, both in terms of technical capability and in terms of its application for business benefit. You will be able to contribute to introduction of new functionalities to our CRM system. You will also stay in touch with latest trends and developments, to ensure we're getting the most out of salesforce.

You will have excellent stakeholder management and communication skills, a strong understanding of business processes across Sales and Customer Services and enjoy working autonomously.

Key Accountabilities:

  • Manage system setup including access and visibility settings (change user’s settings, check ownership of records, etc.)
  • Participation in fixing of incidents on production and in deployment process to production in close cooperation with developers (based on the internal Dev ops process)
  • Support and guide Salesforce end users mainly for new features provided in vendor’s major releases and by our development team (Preparation of user instructions, presentation/training of key users)
  • Working with data in Salesforce (loading new data into the system and unloading upon request from stakeholders) - Dataloader / launching batches
  • Set up of standard automation in the system - Business Rules, Validation Rules, Assignment Rules, Approval Processes, as well as notifications, layouts, email templates, etc.
  • Customize reports, dashboards, and list views.
  • Monitor platform sustainability including management of exceptions, governor limits and system notifications.

Knowledge, Skills & Experience:

  • 1+ years Salesforce administration experience (essential)
  • Salesforce certifications / JavaScript / Apex / SQL (desirable)
  • Strong knowledge of business processes across sales and customer services
  • Sufficient communication skills in English writing / speaking (essential)
  • Ability to communicate in Czech / Russia languages (desirable)
  • Experience in loading data using Dataloader, launching and tracking batches (essential)
  • Experience in creating queries / working with the Workbench (desirable)
  • Understanding the basics of SCRUM and Agile approach (desirable)
  • Experience with GIT (sending changes to production) (essential)
  • Experience with telephony/telesales will be a plus
  • Experience in the Lightning interface will be a plus

We Offer:

  • Environment of growing international company
  • Modern working environment with a flat organizational structure
  • Teambuildings and other corporate events
  • Work in dynamic and talented team
  • 5 week vacation, sick days, el. meal vouchers, Cafeteria contribution, Pension contribution

and more...

Are you the right person for this role? Lets find it out!

Information about the selection process

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination


Company address

Voctářova 2500/20a