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Technical support/Field service engineer

FIMER Slovakia s.r.o.

Information about the position

  • Place of work: Trenčín
  • Basic wage component (gross) and other rewards: 1 800 EUR/monthRočný bonus do výšky 10% ročnej mzdy.
  • Start date: Dohodou
  • Contract type: full-time

Job description, responsibilities and duties

 Provide technical support to customers via telephone and email
 Perform on-site customer services, including installing, commissioning, troubleshooting and repairing of inverter equipment and related products.

 Carry out on site root cause analysis on equipment failures
 Process administration of customers claims
 Support 3rd party field personnel in execution of activity under FIMER Product Group Solar.
 Perform service activities planning and coordination
 Provide adequate documentation and reports upon completion of each assigned job.
 Job will require 20-50% of traveling in the east Europe region. Typical are short trips 1-3 days.

Employee perks, benefits

Pocket money 40% for abroad travel
3x sick days
Summer and winter teambuilding
e.t.c.

Information about the selection process

1 round selection. Please contact us using Profesia. Expected is CV in English but feel free to perform initial contact without sending a CV. Selection process will partially be in English and Slovak language.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Elektrotechnika

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Office - Skillful

Driving licence

B

Experience in the position/sector

FSE

Number of years of experience

3

Personality requirements and skills

 Bachelor's or Master’s degree in Electrical Engineering with three years experience servicing electronic equipment, or Diploma from Secondary Industrial School and 6+ years experience servicing electronic equipment
 Valid certification for decree 508/2009 § 22 or §23
 Strong collaboration and communication skills (written and verbal) to communicate with and maintain effective relationships with customers and colleagues
 Flexibility and ability to work under pressure
 Ability to perform stand-alone work

 Knowledge of Mechanical principles
 Ability to configure and use communication hardware and software.
 Ability to lift and move equipment with weight in line with local regulation
 Ability to travel up to 50% (typical load 20%)
 Driving license B- active driver
 Ability to read and understand electrical and electronic schematics and mechanical drawings
 Fluent English in speaking and writing

Advertiser

Brief description of the company

FIMER is the fourth largest solar inverter supplier in the world. Specializing in solar inverters and mobility systems, it has over 1,100 employees worldwide and offers a comprehensive solar solutions portfolio across all applications. With a presence in 26 countries, FIMER remains close to its customers and the ever-evolving dynamics of the energy industry.

Number of employees

5-9 employees

Company address

Fimer Slovakia s.r.o.
Šoltésovej 1995
911 01 Trenčín
https://www.fimer.com/

Contact

Kontaktná osoba: Ing. Michal Plšek
Tel.: +421917962652
E-mail: poslať životopis