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French Client Account Specialist

EuroCoc, spol. s r. o.

Information about the position

  • Place of work: Aupark Tower, Einsteinova, Petržalka, Slovakia, Bratislava (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 400 EUR/month+ attractive monthly and semi-annual and annual bonuses (depending on candidate's job performance & company results)
  • Start date: by agreement
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

EuroCoc, the leading online provider of Certificates of Conformity in Europe, is looking for a candidate to join our client account desk. Due to growing customer base from France, we are broadening our French desk and are happy to welcome a new talent, who will be in daily touch with our fantastic French clients.

Why work for us:

We are a proud and unique Slovak company. With our solution, car dealers and individuals across whole EU can register their vehicles in different markets sooner and more effective. Plus, we prefer asking our coworkers what is important to them on the job, rather than giving them our "menu" of company perks. Everyone is unique and is following his/her own path and we are here to stand up for them. Our culture combines a family - like atmosphere with a result oriented fast growing ecommerce business.

Who we are looking for:
- fresh graduates or skilled professionals
- character and attitude above all
- candidate with excellent command of French and English (Spanish /Italian/German
are a big advantage)
- candidate with excellent social and communication skills
- team player with sense of logic and business-orientation
- candidate with command of MS Office
- accuracy and attention to details, good organizational skills


We offer various possibilities; we keep no talent left behind!

Your tasks would be:
- manage paperwork related to the order processing
- communication via phone/chat/e-mail with our clients in FR and EN
- communication with internal departments
- dealing with claims and complaints of the customers
- other, according to the Employer`s or a superior`s instructions

Benefits that will make you happy:
- attractive bonus system, monthly and half/end-year bonuses, based on your personal performance and company results. You perform, we share.
- multilingual-speaking team composed of young and motivated professionals
- opportunity to grow further with us in different areas, including digital marketing team, car trading team, sales / purchasing team
- teambuildings (dinners, theatre evenings, wine tasting, family days, hiking)
- great company location in Aupark Tower (occasional home-office work possible after training period)
- fruit days – fresh fruits once week delivered to the office
- do you make your own bread, brew your own beer etc.? Bring it over, just like we do. We will gladly be your Guinea pigs.

Information about the selection process

We would like to thank all applicants for their CVs. We will contact only selected candidates.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Upper intermediate (B2) and English - Upper intermediate (B2)

Other knowledge

MS Office - Basic

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

EuroCoc.eu is a European e-commerce leader in providing document connected with imported cars - COC. We are the premier reseller of Certificates of Conformity (COCs), a document confirming, that an imported car is homologized for EU market. This document is important for cross border trade of used vehicles, mostly passenger cars. Our mission is to help car importers to register their cars as soon as possible - the paperwork should not be their hassle, but ours.

Number of employees

10-19 employees