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Operations & Client satisfaction Specialist with German language

EuroCoc, spol. s r. o.

Information about the position

  • Place of work: Aupark Tower, Einsteinova, Petržalka
  • Basic wage component (gross) and other rewards: 1 300 EUR/monthfrom 1300 Eur + attractive monthly and yearly bonuses
  • Start date: ASAP
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

EuroCoc, the leading online provider of Certificates of Conformity in Europe, is looking for an experienced candidate to join our client account desk. Due to growing customer base from German speaking countries, we are broadening our German desk and are happy to welcome a new talent, who will be in daily touch with our fantastic German clients & will help in administrations and operations department of the company.

Why work for us:

We are a proud and unique Slovak company. With our solution, car dealers and individuals across whole EU can register their vehicles in different markets sooner and more effective. Our motto is: “paperwork should not be your hassle” may sound obvious in 21st century, still – we see car registration processes around EUROPE are far from digitized. We offer a relief to many customers and they truly love us for our solution. If you want to work in an environment of service and service above all, please apply.

Who we are looking for:

Our position is open for fresh graduates with a great knowledge of German language (we will teach you what it takes) and also to skilled professionals, who have a track record in customer service or customer relations. We are looking for character and attitude above all.

Our ideal candidate is fluent in German, skilled with MS Office programs, has outstanding people skills and is open to spend time online + on the phone with our customers and deal with any issues they might have while using our service.

We offer this opportunity to an organized candidate, who will show and prove that we can count with him/her also with other tasks, depending on the talents and interests.

This role is created for a candidate, that can equally well provide service to a customer and also work within our administration department on product/logistics. This is a dual role, so you will not be pure customer service or pure administration. The successful candidate will get the best out of both roles, will learn how a rather small (20 people) company is run and will see in detail what it takes to be a leader in a very specific segment in Europe.

What’s next for you within the company?
EuroCoc is a member Schemnitz Group of companies. A candidate that proves himself/herself in the job can be offered an opportunity to grow further with us in different areas, including digital marketing team, car trading team, sales / purchasing team or can be a member of various new projects originating within the group. The possibilities span across all member companies. We keep no talent left behind!

Employee perks, benefits

What we offer:
- attractive bonus system, monthly and half/end-year bonus, based on your personal performance and company results. You perform, we share.
- multi-language speaking environment and international team, you can really enjoy your language skills all day long
- great company location in Aupark Tower, but can work of course partially from home after job training
- do you make your own bread, brew your own beer etc.? bring it over, just like we do. We will gladly be your Guinea pigs

Information about the selection process

Not sure this is for you? Ask us directly or send your profile to our HR manager Jana Stubnova at stubnova@translata.sk

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Upper intermediate (B2) and English - Intermediate (B1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- Professional communication skills in German and English language (other languages appreciated).
- Confident and pleasant manner, ability to build solid relationships
- Accuracy and attention to details, good organizational skills
- Logical thinking, business orientation
- Flexible approach, we are a small size company, so you may be occasionally asked to do different other smaller jobs.

Advertiser

Brief description of the company

We are a unique Slovak company – a European leader in mediation of Certificates of Conformity for new and used vehicles. Our customer portfolio consists of car dealers, car traders and individ-ual importers. Since 2008 we make car registrations easier for clients across whole Europe.

Number of employees

10-19 employees

Company address

EuroCoc, spol. s r. o.
Einsteinova 24
85101 Bratislava
https://www.eurococ.eu/en