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Account Manager

Entropia s.r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: From 1 500 EUR/monthbased on experience
  • Start date: Immediately
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

Your Role
You will be responsible for customer experience management. From the first client contact thru event and post event support for both virtual and live events. You will be either executing, or coordinating execution with the development team of all the tasks the clients cannot complete themselves. You will also be expected to participate in further developing and bettering our processes and giving suggestions for software enhancement based on client interactions. We are looking for a driven, self-starter, who is willing to go beyond his/her comfort zone in the unpredictable world of startups.

- Communicate with clients to collect event specifications
- Implement, or delegate and oversee the implementation of client specifications by developers
- Test new and existing features of our software solutions
- Carry out administrative duties

Employee perks, benefits

- Flexible working hours with partial remote work possibility
- Team members always open to new creative solutions
- A chance to be part of further development of new products
- A small, young, hard working team fostering a friendly working environment

Information about the selection process

Please send us your CV and a short cover letter explaining why you are interested in the event management industry and working in a startup.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and Slovak - Proficiency (C2)

Other knowledge

Microsoft Excel - Advanced
Copywriting - Basic
digital marketing skills - Basic

Personality requirements and skills

- Self-starter, always looking for ways to review and innovate our current frameworks and processes
- Client-facing skills and positive attitude
- Highly organized and detail oriented team player
- Basics of HTML are an advantage


Brief description of the company

GuestCloud is a guest management software for live, virtual, and hybrid events. We arm our clients with tools for inclusive invitee management. We have a number of solutions from email invitations, through event microsite creation, registration and ticket sales, all the way to on event badge printing and beyond.

Currently our clients cannot use our solutions without our input. We are working on transitioning our service into a scalable, user-oriented tool where the clients will be able to create and oversee their events mostly on their own. We are a startup looking to take our company to new heights.

Company address

Entropia s.r.o.
Jégého 7
821 08 Bratislava