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Customer Service Agent with Slovak and English language

Edgar Baker s. r. o.

Information about the position

  • Place of work: Vajnorská, Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 167 EUR/month1167€ gross salary + 50€ commuting allowance + 100€ meal contribution
  • Start date: 24.8.2022
  • Contract type: full-time, part-time

Job description, responsibilities and duties

Are you looking for a new challenge?
Are you fluent in English ańd Slovak/Czech?
Do you want to work for an innovative company in a dynamic international team?
Attach your CV now!

What will be your responsibility?
• Respond to customer queries via e-mail (no phone calls, no sales)
• Learn everything you can about the Dyson products
• Data analysis
• Monitor customer issues

Employee perks, benefits

• Full-time contract (40 hours/week) - Working between Monday to Sunday (rotating weekends), five days per week, rotating shifts between 8 am and 8 pm

OR

•Part-time contract- 20hrs/25 hrs/30 hrs- Working between Monday to Sunday (rotating weekends), five days per week, rotating shifts between 3 pm and 10 pm

• A Permanent Contract (Indefinite)
• Food Vouchers €100 Per Month (€1200 per annum with no employee contribution)
• Introducing a commuting allowance €50 Per month (€600 per annum for 100% in the office) or working from home allowances €50 per month (€600 per annum for 100% working from home)
• Full time paid trainings- 4 weeks and 3 days
• Hybrid working model after 3 months
• Paid referral program

Information about the selection process

If you want to apply, send us your CV in English language.

Company on whose behalf the position is being filled

Other administrative and support service activities

World market leader in design and technology and regularly launches outstanding innovations onto the market.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Slovak - Advanced (C1) or English - Advanced (C1) or Czech - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- Any experience in customer service is welcomed but it is NOT mandatory
- Able to communicate clearly and effectively in written and spoken English+ Slovak/Czech language
- Knowledge in Microsoft Office
- Proactive and responsible work-behaviour

Advertiser

Brief description of the company

Edgar Baker is young and dynamic Slovak company. We are HR proffesionals focusing on services as Executive Search, Expert recruitment, International Recruitment and HR Consulting. Members of our team have a longterm experience with selection of candidates precisely for production, logisitics, construction, financial, retail and technological companies. Our strongest values are 100 % quality service, guaranteed feedback and personal approach from our consultants