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SAP Tech Lead

DXC Technology

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 3 500 EUR/monthWe provide a sign-on bonus in the amount of one-month salary. (The salary amount depends on your professional experience and is likely to be higher.)
  • Contract type: full-time

Job description, responsibilities and duties

SAP Diverse or HCM Tower Lead takes over responsibility for the delivery of excellent services towards our platinum Swiss customer managed by Slovak Apps Center.
Role includes the leading of 10-12 SAP consultants and participation in technical discussion with the internal team, consulting, proactive capacity and availability management, as well as the delivery of supported services.

Responsibilities:
• Be the SPOC between the SAP delivery team and the customer/account team for a defined service scope.
• Manage & coordinate the team of 10-12 SAP consultants from the respective area
• Provide & ensure the right team capacity for all assigned SAP modules
• Plan the availability of the whole team considering various aspects
• Manage scope changes and validate the changes for support there-off.
• Manage risk and impact of customer change requests.
• Responsible for achieving the SLA delivery metrics and its reporting for the respective Customer/Account.
• Provide technical guidance to the team members as required.
• Provide and maintain technical documentation, and/or training when appropriate, needed by the delivery teams about the global customer's infrastructure
• Report status, progress, plan, proposals to the Service Management team

Experience
Minimum of 3 years’ experience within IT Management preferably in SAP AMS area. Must be a Service and Customer orientated team player. Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.

Education
Degree or Equivalent Level education
Preferable to have a University Degree or adequate experience from IT industry

Languages
English fluent, verbal & written
German at least on the Intermediate level, fluent German is an advantage

Technical Skills
SAP R/3 or S/4 Technologies – some experience required in the respective area of HCM or Diverse (Solman, Archiving, Security, PI/PO)
Microsoft 365- advanced
SAP Solman as our ITSM tool- nice to have

Other skills
Previous experience with leading of a team is a must.

Employee perks, benefits

• Competitive salary
• 400€ in Benefit Plus based on your choice (sport, health care, education, wellness, shops, etc.)
• Flexible working hours
• Possibility to work from home
• Free German course within your business hours
• Paid sick days
• +3 Vacation days
• Meal subsidy fully paid by employer
• 80€ for your tram pass (even if you work from home)
• Parking spot
• Employee referral program

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Information Technology, Informatics, Computer Systems

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Advertiser

Brief description of the company

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most.
We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact.
DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
Your career info : https://www.dxc.com/us/en/careers

Number of employees

1000 and more employees

Company address

DXC Technology Slovakia s. r. o.
Galvaniho 7
820 02 Bratislava 22
www.dxc.com

Contact

Kontaktná osoba: Mgr. Yvonne Skupinová
E-mail: poslať životopis