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Junior Researcher and Data Analyst

DXC Technology

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 100 - 1 500 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Would you like to get into the IT sector? Join us! This position is also suitable for fresh graduates!

Are you interested in creative methods as Design Thinking or User Research and transfer the findings into relevant information? With Workplace Experience Team you will work to deliver our user-friendly IT services to our customers.

Role Overview:
In the role of Junior Research and Data Analyst you will be engaged in various teams across the entire Modern Workplace Offering portfolio and across multiple industry sectors. Modern Workplace Services helps employees to use IT services easily, intuitively, whenever they need it and for any end user device they use. You will be part of the team that provide a personalized secure modern workplace to enhance collaboration and productivity with focus on User Experience (UX).

You will support customer and Workplace Experience team by researching and analyzing of user data, providing reports and improving experience criteria for Modern Workplace Services.

Your daily work will influence the successful adoption of the DXC’s Workplace Portfolio delivered to our customers as well as contribute to the strategic User Experience initiative to increase end-user satisfaction across the entire Modern Workplace portfolio.

Duties & Responsibilities
• Design and run research, consolidate & analyze data
• Identification of user needs and goals, pains and wishes in context of IT service
• Processing of structured data and interpret them into interactive dashboards to capture user motivation
• Data analytics evaluation and reporting results to stakeholders
• Proposing changes based on available data and identifying the opportunities to improve user satisfaction

Employee perks, benefits

What we offer?

Opportunities to attend various trainings, courses, conferences or meetups
Brilliant chance to start up your career in IT environment
Work with international team and learn from professionals.
Opportunity to work with new attractive technologies.

Employee perks, benefits

Extra 3 vacation days
Flexible working hours
Work from home option
Meal tickets covering 100% of value by the employer
Sick days
Employee Assistance Program
Multisport card
Benefit Plus system (exceptional amount to spend for various options – sports, books, activities, vouchers etc)
Public transport subsidy

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

What we expect from you:

• Minimum Bachelor's Degree in Computer Science, Human Computer Interaction, Interactive Media, Industrial Design, Communication Design, User Interface Design, Information Design, Cognitive Psychology or a related field
• Problem-solver with the ability to apply creative thinking to complex problems
• Understanding of research and design activities and techniques
• Able to understand data and visualize them
• Innovative in the way of processing and displaying data
• Happy to learn new methodologies, tools and techniques
• Use collaborative tools such as Miro, Mural or similar
• Experience with MS Excel, Power BI, data analytics and statistics tools
• Knowledge of Agile Methodology, Design Thinking, Lean UX and similar methodologies is advantage

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Brief description of the company

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most.
We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact.
DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
Your career info : https://www.dxc.com/us/en/careers

Number of employees

1000 and more employees

Company address

DXC Technology Slovakia s. r. o.
Galvaniho 7
820 02 Bratislava 22
www.dxc.com