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SAP Service Manager with German

DXC Technology

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 3 500 EUR/monthWe provide a sign-on bonus in the amount of one-month salary. (The salary amount depends on your professional experience and is likely to be higher.)
  • Contract type: full-time

Job description, responsibilities and duties

This is an opportunity for a SAP Service Manager to handle broad range of SAP applications for our Client from the business functionality point of view.

• Lead team of delivery resources grouped into several application towers in order to fulfill contracted SLA
• Manage customer SAP application environment and act as the main operational interface to the customer
• Manage delivery team capacity, skillset and costs in order to fulfill customer expectation defined by the contract
• Provide continuous service improvement, automation and effectivity improvement
• Provide operational reporting for customer and internal review process
• Manage 3rd party engagement within the account
• Lead up-sell initiatives
• Provide technical support and leadership in a complex mission critical SAP environment.
• Ensure supported components are maintained, optimized and used effectively.
• Work with the team to establish implementation plans and execute approved SAP changes, projects and implementations
• Manage/consult on optimal operation, architecture and design of client's environment
• Participate in full cycle development, deployment to go-live
• Develop, implement and ensure compliance of technology standards and solutions
• Participate in regular account review sessions with the customer and account service team
• Field customer requirements and map them into specifications
• Forecast technology requirements based on technical and clients’ needs
• Plan, manage and perform required activities during defined and agreed time window, if needed also during out of office hours

Employee perks, benefits

• Competitive salary
• 400€ in Benefit Plus based on your choice (sport, health care, education, wellness, shops, etc.)
• Flexible working hours
• Possibility to work from home
• Free German course within your business hours
• Paid sick days
• +3 Vacation days
• Meal subsidy fully paid by employer
• 80€ for your tram pass (even if you work from home)
• Parking spot
• Employee referral program

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Information Technology

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Other knowledge

SAP - Advanced

Advertiser

Brief description of the company

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most.
We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact.
DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
Your career info : https://www.dxc.com/us/en/careers

Number of employees

1000 and more employees

Company address

DXC Technology Slovakia s. r. o.
Galvaniho 7
820 02 Bratislava 22
www.dxc.com

Contact

Kontaktná osoba: Mgr. Yvonne Skupinová
E-mail: poslať životopis