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Customer support specialist

DRILL B.S. spol. s r.o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 400 EUR/monththe final salary depends on the level of experience and skills of individual candidates
  • Contract type: full-time, part-time

Job description, responsibilities and duties

Your typical tasks will be:
- Resolving PC/Console gaming issues for German market.
- Providing solutions via online chat
- Applying your skills, experience and technical ability to ensure customer satisfaction
- Learn and test new products and processes
- Working hours are from 9:00 to 21:00 and also during the weekend

Employee perks, benefits

- Complex training and full support for new team members
- Voluntary medical plan and life insurance
- 100% sick leave reimbursement
- Extra days of paid holidays and paid leave above statutory minimum
- Friendly team who help each other and run various events (bowling, volleyball tournaments, Christmas party, Secret Santa, healthy breakfasts and many more)
- Hard work and dedication is rewarded at our annual company awards ceremony
- Develop your career in a global company of over 225,000 employees across more than 40 countries!

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

Our client is a leader (Top 2) in global business services, delivering extraordinary customer, employee and user experiences for more than 650 of the world’s best brands.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1) and English - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

- Fluent German (C1)
- Advanced English (B2)
- Positive attitude, be self-motivated and proactive
- Active gamer experience is nice to have.


Brief description of the company

Personnel agency specialized in the field of recruitment & executive search.

Our other business activities are concentrated in three main areas:
* Comprehensive HR Solutions;
* Training & Profesisonal development;
* Professional Services & Management Consulting.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees