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Support Engineer (správca aplikácií) - Linux L2/L3

DRILL B.S. spol. s r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: from 1900+ € (depends on your expertise)
  • Start date: 1.10.2019
  • Contract type: full-time

Job description, responsibilities and duties

Duties and responsibilities:
• Provision of remote support for our customers with maintenance contract
• Proposing solution or workaround of the problem; determining root cause of problem and carrying out corrective action
• Cooperating with the developers, authors of the code, smart people with a lot to learn from who care about the customers
• Remote deployment of hotfixes on customer systems
• Remote update of our software on customer systems
• Advising end users in using our products

Employee perks, benefits

Job conditions:
• Working on projects and products in a unique field – meteorology, which is becoming increasingly important all around the world
• Early feedback about your work from end-users/customers
• Almost 100% of our development is apply in real business by our customers
• Working within the team of top specialist in IT area
• Opportunity to travel to foreign countries all around the world (for certain job positions)
• Flexible working time
• Work comfort (3-5 employees per room)
• Car parking (subject to waiting list, fraction of cost is paid by employee)
• Regular social activities
• Highly competitive remuneration strategy (one of the best on labour market)
• Annual salary bonus based on employees’ performance review
• Lunch vouchers 100% funded by the company (without employees’ contribution)
• Loyalty salary bonus
• Birthday gift voucher

Information about the selection process

If you are interested in this position, send us your CV using a link below. Every candidate will be informed about the process.

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

Our client is a global leader in meteorological IT services and software development. The company has been building Meteorological telecommunication systems for about 40 years and has supplied systems to many national meteorological offices, military weather services and airports all around the world. Literally on all continents including Antarctica ;)

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

technical, IT

Language skills

Slovak - Proficiency (C2) and English - Upper intermediate (B2)

Personality requirements and skills

Education and technical skills:
•University or technical institute degree of 2nd level (Mgr., Ing. or equivalent) from a technical program is preferred
•Excellent command of Linux shell and tools (file manipulation, text processing and filtering)
•Very good command of spoken and written English
•Fair knowledge of TCP/IP and higher level protocols such as SSH, DHCP, NFS, HTTP
•Working knowledge of at least one of the following:
o hardware installation (industry standard rack servers and equipment, cabling, server technologies)
o high-availability clustering based on open-source technologies (DRBD, Pacemaker, RedHat Cluster or similar)
o network applications based on open-source technologies (firewall, mail server, fileserver, …)

Candidate advantages:
•Computer training skills/experience
•Experience with satellite technology (installing, designing and maintaining)
•Business trip experience

Personal skills:
•Team player: must be able to effectively communicate within entire company: fellow supporters, developers, testers and management
•Problem solving skills: some issues are straight-forward. Most require putting several pieces of information together
•Positive approach to customers: not all customers are alike. We treat all with equal level of responsibility and professionalism
•Attention to details: it’s what distinguishes good and great products
•Interested in continuous learning
•Reliability and responsibility: we believe these to be key values of any professional engineer


Brief description of the company

Our core business activities are concentrated in three main areas:
* Comprehensive HR Solutions;
* Outsourcing of Support Functions and Service Units;
* Professional Services & Management Consulting.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees

Company address

DRILL B.S., spol. s r. o.
Jakubovo námestie 13
811 09 Bratislava