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Elcare Associate (full time)

Dixons Carphone CoE, s.r.o.

Information about the position

  • Place of work: Trnitá, Brno-střed, Czechia
  • Basic wage component (gross) and other rewards: 12 345 Kč/month
  • Start date: 8/2021
  • Contract type: full-time

Job description, responsibilities and duties

We are a small team of 4 people. Thanks to friendly atmosphere and fresh team spirit, it is really easy to fit in. Our working hours are pretty flexible, starting between 7 and 9:30 am every day. Therefore, you can easily organize your day and combine work with your personal life.

Our daily job includes a lot of various tasks and every day offers different challenges. We are in daily touch with colleagues across Scandinavia, suppliers and other teams within our company. We communicate mainly via email, phone or skype. Communication is in English but any Scandinavian language is advantage.

What will you do?
- Invoicing our customers
- Reminding them for payments
- Approving credit notes
- Dealing with claims
- Month end activities
- Adjusting prices in stores and our warehouse
- Solve any type of queries that can come up in accounts payable process

What can you learn in our team?
Owing to daily communication in English, you will improve your English skills and strengthen your communication skills and assertiveness. You will get a deeper knowledge of various types of expenses and will gain a good accounts payable background. Last but not least, you will get a chance to work in a multinational company and multilingual team.

As we also would like our employees to grow personally, we offer a wide range of technical and soft skill trainings such as:
- Project Management
- ACCA Diploma
- Presentation skills
- Excel trainings
- Assertiveness
and many more, all delivered by fantastic internal and external trainers.
Or you can even become one of them.

Now you’re probably wondering what we expect from you? Well…
- You are an advanced English speaker – both written and spoken
- You have good communication skills
- You are an assertive person
- You are not afraid of handling phone calls
- You don’t have to be an expert in finance field, however, you should have an eye for detail and good analytical skills
- As you will use Excel on daily basis, we need you to have knowledge of its functionalities
- You need to be able to organize your daily work and meet the deadlines
- You are a team player so other team members can rely on you when necessary

Employee perks, benefits

What we offer to make you happier:

Modern office right in the city centre with an amazing terrace
Team buildings where we get a chance to get to know each other more (even with UK colleagues)
Soft skills training and language courses so you can activate both sides of your brain
Opportunity to turn your career - we offer each new position or internship to you first
You can mix benefits of your choice in our Cafeteria benefit system
Bonus scheme
You can turn off your brain and recharge in our chill out space or relax room
Some days are full of fruits
Plenty of social events and charity activities (boat party, ice hockey tournament, summer BBQ, Halloween concert and much more)

Turn you career with Dixons starting ASAP!

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Basic

The position is suitable for a fresh graduate



Brief description of the company

Specialist internal provider of financial, transactional and IT services to the Dixons Carphone plc.

Dixons Carphone PLC is Europe's leading specialist electrical and telecommunications retailer and services company. Combined with trusted advice and after-sales care, we make the potential of connected technology accessible and affordable for our customers. We employ over 40,000 people in 14 countries, with almost 3,000 stores across our various brands.
In Brno, Czech Republic we operate a Shared Service Centre (SSC) which opened in 2007. The centre is international, young and dynamic. We have over 400 employees from more than 20 different countries supporting our retail business to prove it. Our company culture is characterized by the drive to be World Class in supporting our retail operations, and having fun doing it! Personal development and teamwork go hand in hand in our centre.

Number of employees

250-499 employees

Company address

Dixons Carphone CoE, s.r.o.
Trnitá 491/5
602 00 Brno
Czech Republic